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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

Robo • 8 years ago

★★★★★ ★★★★★

Great way to travel!

I thought the Kiwi E was an extremely slick way to travel - how you can get off the bus; do an activity and then get back on the bus and move on to the next place. The Kiwi E is a great way to experience NZ for the first time and gives you a good starting point to go back to the places you liked most at a later stage.

Sheik • 8 years ago

★★★★★ ★★★★★

A Whirlwind Tour!

I took the Tranzalpine Dog Leg which served my purpose but would have been happy if the leg had all stops on the way back in North Island.

Guerita • 8 years ago

★★★★★ ★★★★★

flawed but good enough for the price

Even when we picked the camper up in Christchurch we saw the flaws: the sliding door was hard to open and close, there was a large gap at the base of the door, and the bike rack we didn't want was in the way. But, we did not say anything. That night we noticed that the duvet and blanket were much too thin for the late autumn time we were camping in especially in the South Island. But we just bought more blankets in an op shop and soldiered on. Complaining aside, the rest of the camper was good and still working well despite showing age related wear. We had no mechanical problems and all plumbing and electrical features worked well.

Ryan21 • 8 years ago

★★★★★ ★★★★★

Very well run experience

We did Oz Experience the month before we joined Kiwi, and expected much the same. However we were surprised how different, and more organised Kiwi was! It was such a good experience and I would recommend it to anyone. We did have one issue when we reached Wellington. We had been given 2 free nights in a double room in Base. However, when we arrived, our room had been given away, and there was no more beds in Base. We had to stay in a completely different hostel in a 12 bed dorm! All in all, a very good company.

Arne • 8 years ago

★★★★★ ★★★★★

Great time!

It was awesome! Unfortunately 3 of my really wanted to do activities were cancelled, but I did the best out of it. Met some great new friends! Will never forget this experience ;)

Kiwi lass • 8 years ago

★★★★★ ★★★★★

Easy to drive and very comfortable

We had extremely good help from the staff in Melbourne, especially the German lass :-)

Gil • 8 years ago

★★★★★ ★★★★★

AMAZING EXPERIENCE

Traveling alone with Kiwi Experience was great! I Knew a lot of awesome places, went to crazy parties and made good friends! The bus driver was so funny and made our experience even better!

BobbyS • 8 years ago

★★★★★ ★★★★★

Definitely an experience!

I had a good time on the kiwi, your group and activities definitely make the experience. I feel some of the areas you stop off at are pointless as there is literally nothing there. I also feel like the hostels treat you like you're on a school trip and could also do with learning a thing or two about hospitality and generally try being polite!

Vio28 • 8 years ago

★★★★★ ★★★★★

Good Overall experience

I decided to go with kiwi experience pretty spontaneous. Overall it was the right decision for me,because I got to see all the places I wanted to visit.

Kel • 8 years ago

★★★★★ ★★★★★

Such a well-organised and friendly trip!

When I bought this before even leaving the UK, I was nervous to say the least. However, as soon as I got on my first bus the driver, Flea, was soo chilled and welcoming, as were all of the others on the same bus. I quickly made a ton of friends whom I am still in contact with even after finishing and had such an incredible time on this trip! Would recommend it to anyone.

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