Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

Alyssa L1 year ago

★★★★★★★★★★

Unreal, unique and tailored experience

This trip was a once in a lifetime, tailored experience. Our tour guide Tina worked tirelessly to ensure every single person (there was 20 of us) was happy and had a fun and unique experience. Her knowledge of the country is unmatched, and her enthusiasm and determination to make things work always shined despite setbacks we experienced (bus issues, etc). If you want a one of a kind trip, request Tina!!!!!!

Georgia E2 years ago

★★★★★★★★★★

The most amazing way to see New Zealand!

The Kiwi Experience is probably one of the best things I have ever done. It was the most relaxing, informative and affordable mode of travel I have ever tried, and I have made some life-long friendships on the bus too. The drivers are fantastic; really kind and knowledgeable about everything you see, and happy to help with just about anything. Couldn’t rate this experience highly enough, 10/10.

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Oliver A2 years ago

★★★★★★★★★★

100% recommend!!!

Kiwi Experience has been a great way to explore New Zealand, it’s shown me places I never even knew existed! It has been a simple and effortless approach to backpacking, socialising with so many nationalities and partaking in so many activities I never thought I’d do! Kiwi gives great discounts on both accommodation and activities throughout both islands, whilst also giving friendly advice on which places are worth visiting and ones that aren’t as good. Drivers also give running commentaries on interesting facts on places along the journey, making the very few long journeys much better. All drivers have been super friendly and helpful towards our experience of travelling. A special mention goes to lightening who was brilliant! From joining us White Water Rafting to having nights out with the group - he was great! I couldn’t recommend this more for those who want to travel New Zealand.

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Astrid L2 years ago

★★★★★★★★★★

Highly recommended

Kiwi experience is in all ways a perfect way to get the best out of New Zealand. It is easy to just jump off and jump on the bus from the recomended accomondations, which is good ones! And they help you find out what to do and what not to do at all stops. The drivers are passionated and really kind, especially Cowboy and Lightning - they are doing an amazing job making sure we all have the best experiences travelling around the country. They do stops to see scenic spots on the way and they tell stories and fun facts doing the journey. You will love it - especially as a solo traveller as the drivers put a lot of effort into making you feel comfortable around the other people on the bus, kinda trying to make you one big family.

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EMaloney1 year ago

★★★★★★★★★★

BEST EVER!

Best 19 days in NZ! Met the most amazing people and saw the most stunning of places - all lead by the truly remarkable, Terence. Couldn’t recommend this tour enough! It’s a MUST.

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Nicole Lewis1 year ago

★★★★★★★★★★

TRIP OF A LIFETIME

Cannot recommend this enough. I did the Grand Kiwi Experience, exploring almost all highlights of both the North and South Island, led by the incredible and very entertaining, Terence. He was great at driving, filling us in on New Zealand, and was extremely flexible on what we wanted to do and see. I was nervous at first as a solo traveler, but the people on the trip made the whole experience a trip of a lifetime. Wish I could relive it!

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David W1 year ago

★★★★★★★★★★

Amazing

One of the best journeys I've been on! It is more than just a bus ride, it's a full package that includes astonishing walks and sightseeing along the drives. The people you meet are just the best and I was really fortunate to have had bus drivers who felt more like friends than anything else! Thanks Lightning ;)


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S.H.1 year ago

★★★★★★★★★★

Trip of a lifetime

This trip was amazing! Kelvin and Connor were fantastic guides - great fun and really helpful. Everything was fantastic :)

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Liv 1 year ago

★★★★★★★★★★

I had the BEST time with kiwi experience!!

I did it with my boyfriend and we met so many groups of people and made lovely friends! We enjoyed every minute, loved every one of our stops! Our driver the whole trip was Lightning! He is AMAZING! So knowledgeable, took us to all the best spots, very friendly, funny, kind (always made sure we were happy and took care of any issues we had!) Couldn’t have asked for a batter tour guide/driver. THANK YOU LIGHTNING! X

Rasna Sandhu3 years ago

★★★★★★★★★★

The best 3 weeks ever!

Doing the Kiwi Experience made me fall in love with New Zealand! I did the Funky Chicken tour and all can say is that I wish I'd been there for longer! I visited some of the most beautiful places I've ever seen - Lake Pukaki being one of my favourites! I also did some amazing activities, from a bungee jump to visiting the Tamaki Māori Village. I had initially only planned to do the evening visit but, am thrilled that I picked to do the overnight stay because it was incredible and I loved learning about the Māori culture. Lake Mahinapua surprised me the most - not what you would expect from a place in the middle of nowhere! The fancy dress party we had there was so much fun, not to mention the lovely hot tubs and cocktails we had too! Our driver guide, Stretch, was an absolute LEGEND! He recommended many of these activities and every single one was absolutely worth it. He was awesome and made the journeys so enjoyable by playing epic tunes and making us all do karaoke! It was also really cool the way he greeted us every morning in Māori! I met so many wonderful people on the tour and can definitely say that I will be back soon NZ!