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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!




Rating Snapshot


★★★★★ ★★★★★
4.5 (4184)

Gemma7 years ago

★★★★★ ★★★★★

So many laughs!

Had so much fun! Great drivers, great locations! Really felt like a personal experience that was tailored to everyone.

LouisB7 years ago

★★★★★ ★★★★★

Had the best time

Bought it back in England about 3 months ago and could not have enjoyed it more. The activities were great and had brilliant discounts. The drivers were all extremely helpful and hilarious.. We literally had to do nothing-everything was organized for us. Couldn't recommend it more!

Rebecka7 years ago

★★★★★ ★★★★★

Pure joy

Awesome experinece,great people and one of the best experiences I did on NZ!

Maddie7 years ago

★★★★★ ★★★★★

Good concept

When I booked the kiwi experience pass I got promised to see a lot of amazing stuff, meet loads of new people, have everything sorted for me(as in accommodation and activities) and that it was all very flexible, you could jump on and off as you wanted. Everything came true except the last one, which really ruined the experience. I got stock in some places for several days, just because i wanted to stay an extra night. And I know some people was stuck just because they hadn't booked 2 weeks in advance....

Julieta7 years ago

★★★★★ ★★★★★

Great Experience!!!!

I booked my itinerary around 6 months ago and I'm really happy I did that. The service in general was great, and so the itineraries you offer. I also met lovely people in the bus

N20167 years ago

★★★★★ ★★★★★


I bought the kiwi experience last month and I am quite happy overall. Dave as a driver was excellent and on the other side Marc wasn't as appreciated. I really like the experience and have seen beautiful scenery. The only negative point I would say is that we can feel that kiwi experience is quite a big company and it brings us to most touristic part of NZ rather that experience unknown places. I still very much enjoy my trip and took it as a good introduction to the country so I can come back and travel differently next time.

AliB7 years ago

★★★★★ ★★★★★

Absolutely incredible!

Every driver I had was awesome! The views and scenery were immense! The people I met were incredible! The activities and adventures I did were insane! All in all I had a pretty mean trip! Thanks folks!

Irish Luke7 years ago

★★★★★ ★★★★★

The Irish Experience

Absolutely loved the trip! Rob, dan and Luca were heroes but a special mention has to go to Rob because we had him the longest on the trip and it wouldn't have been the same without him. He is the perfect tour Guide keeping everyone interested and being mad Craic every day. Without Fail he kept the bus in a good mood and never seemed to have a day where he wasn't feeling it! Absolute hero. On the other hand Markanou was one o the most obnoxious self centred Arrogant people I have ever come across he acted like he was having to go out of his way every time something was asked to him. A lot of people we met after him also agreed as I'm sure you have recieved similar negative reviews. Other than him the trip actually couldn't have been any better! Cheers guys keep it up and I may even be back some day!

Emily Smith7 years ago

★★★★★ ★★★★★

So much fun!

I had so much fun on the kiwi experience, they charge for everything though, nothing is free and there are so many hidden costs. Also Nancy boy was more like a teacher than a guide, constantly telling us to be quiet when we were talking to our friends - we have paid a lot of money for this service and therefore can talk when we wish. Just because we are travellers does not mean should be treated like children. Please pass this on to him.

Benytravels7 years ago

★★★★★ ★★★★★

Best tour in New Zealand!

Bought the super funky kiwi pass after a friend recommended it to me and honestly it's been an absolute blast! I have made so many friends in the last month and done just about every extreme sport you could think of! Best trip ever and I'm sad to be finishing in 2 days


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