OUR BOOKING GUARANTEE*
*These booking conditions only apply if you have booked, paid and confirmed your Hop-On-Hop-Off Kiwi Experience Pass or Small Group Tour directly with Kiwi Experience either via www.kiwiexperience.com or via the dedicated Kiwi Experience Reservations Team.
FULLY REFUNDABLE COVID-19 IMPACTED PASSES
Hop-On-Hop-Off and Small Group Tours
Any tour purchased directly from Kiwi Experience from 1 January 2021 up to and including 1 January 2022, impacted by Government Issued Covid-19 restrictions, will be entitled to a full refund. Or, if you're still keen to travel with us, book another tour date (subject to availability).
FULL FLEXIBILITY
Hop-On-Hop-Off - Bus Passes
We understand that plans can change, so your Hop-On-Hop-Off tour start date can be amended (without charge). Please make these changes via the Kiwi Experience Reservations Team by calling +64 (09) 336 4286 or emailing: travel@kiwiex.co.nz
Small Group Tours
We understand that plans can change, and your Small Group Tour departure date can be amended, providing at least 45 days notice is provided before your original tour departure date. To amend your Small Group Tour booking, please get in touch with the Kiwi Experience Reservations Team at +64 (09) 336 4289 or email travel@kiwiex.co.nz
SECURE YOUR SEAT WITH A 10% DEPOSIT - SMALL GROUP TOURS ONLY
Book yourself onto any of our Small Group Tours with only a 10% deposit. Full payment is required 45 days before your Small Group Tour departure date. Secure your seat on a Small Group Tour today by emailing the team, travel@kiwiex.co.nz or calling us at +64(09)336 4286.
Need some help planning your next big adventure? Contact our Kiwi experts today; we'd love to help you!
