Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

Hannahmurphyy7 years ago

★★★★★★★★★★

Amazing experience

I returned back from my kiwi experience a week ago and had an amazing time! The drivers were all really helpful and friendly and it made traveling around New Zealand really easy and care free. I would 100% recommend it to anyone who asked.

TIm7 years ago

★★★★★★★★★★

Super Fun!

Only had 3 weeks for my Sheepdog buspas so it was fast but fun. Saw a lot of the country in such a short time and had a lot of fun doing it. Busses are comfortable and the drivers i had were nice and knew a lot. I would have liked some more photo stops along the way to take some cool pictures of the scenery but that is pretty much the only thing.

Llewellyn19907 years ago

★★★★★★★★★★

It should be called amazing expereince

You will never regret your decision of purchasing a kiwi pass

Conway7 years ago

★★★★★★★★★★

Great Experience for lone travellers!

The Kiwi Experience was a great way to meet people when travelling on my own. And because people can be on different schedules it meant that not only did you get to meet people from your bus but also from busses ahead and behind you. Overall it was a stress free experience of knowing transport, accommodation and activities can all be sorted out on the bus. As for it being advertised as a hop on, hop off service I found this to be quite misleading. Granted I did go on the bus during peak season there were not enough busses to accommodate being able to just hop on/off whenever you want. There were times where if you wanted to stay somewhere an extra night it meant being on standby for a bus for a few days so mostly you had to keep to schedule rather than risk not getting on a bus and not having accommodation. Mostly I found the drivers very friendly, helpful and informative and very easy to get along with. Again most of the stop offs along the way were great and a great way to see the beautiful scenery of New Zealand. This of course was apart from a few very unnecessary stops which seemed to only the driver and a friend of theirs that were getting business from the bus. Overall it was a great experience where I got to meet some amazing, life long friends.

Marije7 years ago

★★★★★★★★★★

I had the best time!

I've bought the Whole Kit and Caboodle pass, and feel that I've seen all the important highlights of NZ. Travelling with Kiwi Experience has saved me a lot of precious time on my trip, since I did not have to map out my route or search for accommodations by myself. I loved meeting new people everyday (and the music taste of the drivers) in each of the busses. Especially if you're travelling alone and want to meet a lot of different people, I would highly recommend using Kiwi Experience. I had the best time!

Luce7 years ago

★★★★★★★★★★

so fun

A great way to meet people and it was great fun, easy to get around and shows real highlights of New Zealand! a good mixture of activities which are suitable for everyone, made so many great memories!

Amilia7 years ago

★★★★★★★★★★

Good so far

Im approximately half way around New Zealand travelling on the Kiwi buses and they have been pretty good so far. The drivers have been great and very helpful and the buses are on time and comfortable. The only areas of improvement I'd suggest would be shorter stops, cleaner hostels, and a more efficient checking in system when you get to hostels because you can spend up to an hour queueing at the desks.

Kim Anja7 years ago

★★★★★★★★★★

Time of my life

I travelled with Kiwi Experience for 7 weeks. Saw so many amazing places and met heaps of wonderful people. Shoutout to driver Kyle who is amazing and made my first few days on the Kiwi bus really relaxing and hilarious. Keep smiling bro!

Soph7 years ago

★★★★★★★★★★

Disappointed

I bought the Kiwi busspas Sheepdog 7 months ago, and it didn't turn out to be what i thought it was. Part of the reson why o chose Kiwi, was because of the hop on hop of - ability. But that wasn't the case at all. We had to reschedule way to many times, and it was really frustrating.

KiwiHaterDK7 years ago

★★★★★★★★★★

New Zealand is great, but NOT Kiwi

Bought this 1 year ago and i am NOT happy.........