Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

Ancon7 years ago

★★★★★★★★★★

Northern Round up in 10 days

Nice experience, Driver set us sometimes under Pressure to do some activities we do not want to do , get to know new and Really nice People , Good Organization

NickNack7 years ago

★★★★★★★★★★

Great experience!

Smooth process/travel, KIWI gets a great deals with locals which converts to cheaper activities you'd normally do anyway!

flangelur8 years ago

★★★★★★★★★★

Yaaay!

Decided to see the country before i settled into Auckland life and this was hands down the best thing i ever did! <3 Dylan the driver was amazing, his music, sense of humour and information shared was top notch. What a silver fox! ;D The friends i made are totally golden and i will miss them all until we meet again, hopefully on the Kiwi Experience Reunion Bus Tour in 20 years, provided we can put kids in the luggage compartment haha. I was so overwhelmed by the natural beauty of this place pretty much everyday and felt so lucky indeed. Talk about Big Green Bus Withdrawals! xXx

Gupta8 years ago

★★★★★★★★★★

As Expected

The Van was in good condition. But there were some issues: One drawer opened frequently in narrow turns. Even worse the door of the compartment did so and we lost parts of our luggage. Luckily a following driver picked it up and stopped us.

Spartan8 years ago

★★★★★★★★★★

Basic and ordinary

The VW Double Up is basic and has done its 230k with fittings at its durable life span. However, the engine is still pretty reliable at the steepest part of the climb through the passes at Arthurs, Hasst and Mildfords. Doors, screen, skylight and windows Are due to be refurnished. Noise proof is poor. Overall performance is barely satisfying. Afterall, we had an enjoyable time.

Isaaa8 years ago

★★★★★★★★★★

I now have a DEEP LOVE for Kiwiland!

I am so glad I chose the Kiwi Experience. I wanted something organized and structured so I could relax, but also flexible so I could wander off and do my own thing when I wanted. I didnt think that existed. Turns out it does. KE has a lot of elements: nature excursions, cultural experiences, adrenaline activities, epic hikes, lots of people wanting a beer (and a kiss) every evening. I feel like I got a good taste of a bunch of beautiful places on both islands. I also spent an enormous amount of money on all the activities (worth it). I wish I had time to stay longer in several of our stops. My KE has made me determined to come back to New Zealand for longer!

Irina8 years ago

★★★★★★★★★★

Great Experience

When I bought my pass I have been sceptical whether it could be the right way for me to travel in New Zealand because online reviews described the Kiwi bus as a party bus for very young people. After all I can say it was a brilliant way to travel and a great experience. I got to know many lovely people and learnt a lot about New Zealand.

ej278 years ago

★★★★★★★★★★

2 days with Kiwi Experience

I joined Kiwi Experience for 2 days to get from Wellington to Auckland. The driver was experienced and he told lot of details of that area we were driving through.Good experience even the trip was so short.

KandMinNZ8 years ago

★★★★★★★★★★

Great experience!

We really enjoyed our drive with Kiwi experience but the trips were artificially protacted. It would be better if you didn't do that many photo and tracking stops so that the drives would be shorter and we could stay longer at our destinations.

emjay12938 years ago

★★★★★★★★★★

Better than I ever imagined!

The bus passes were so flexible (a little less so in summer) it was like designing my own trip. I loved that each day on the bus was so structured, because that made sure I saw everything I wanted too and more! Great value - you have a driver who is your guide, your travel agent, and your friend!