Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
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Morten8 years ago

★★★★★★★★★★

Cheap Way to get around NZ

I got a good deal to travel with Kiwi Experience. The turists who take bus is most very young. Good drivers and the scedule are most hold. The music in the bus is quite often to loud.

ElliotW8 years ago

★★★★★★★★★★

Great driver guide, made the whole trip!

A large group of us travelled down from Auckland with Kyle. His knowledge of the country and passion for his job was evident from minute 1, and the whole route was a much richer experience with him behind the wheel. A lot of a large group we travelled down with even adjusted time in places to make sure we could stay with his bus! Weather in Franz wasn't our best friend and sadly a few of us has to say goodbye to Kyle here, but we made sure we found out what day he was doing Milford, just to say hi again! Other drivers were also great, but had a tough time living up to the high bar Kyle had set. There's a few stops I'd like to see being a two night stay, hot water beach and Wanaka. But other than that most stops were good with the recommended stay. With other drivers it seemed there was a sense of resentment for those deciding to stay in other hostels (?!), not quite sure why. Milford was a long day so can understand the necessary stop in Invercargil. But also... Invercargil??? The low point of the trip by a long way. Dunedin was great so would say if people have the time for the deep Sotuh they should be encouraged to do more time here too. Activities were fairly priced with kiwi discount, and no pressure put on passengers to participate. The amount of free walks offered was good, and again no pressure put on everyone to always do them. The wifi on the bus is cool, but should have an option to purchase additional data. Most passengers would take this up. I was really surprised by the lack of toilet on the modern buses, but the frequency of toilet stops didn't make this a problem. I'd really recommend screening the fellowship of the ring film on the way to hobbitton on the bus too. Overall a great experience and truly made by the quality of Kyle as a guide. Top guy! Pleasantly surprised by how far it was away from the big green f**k bus rep, so would recommend to most friends. Sweet as!

Corn8 years ago

★★★★★★★★★★

Great way to see NZ for the first time!

I Spent a month on the bus and had a really great time traveling! I found it hard to enjoy some of the recommended accommodation but i guess that was expected at the cheap hostel prices. Bus drivers where all friendly and the social aspect of the bus tour made it easier as a solo traveler to meet new people!

Annelied1234568 years ago

★★★★★★★★★★

Good trip!

I found the kiwi experience a great way to travel around new Zealand. You get to know a lot of new people, don't need to worry about traffic, see the most interesting places and get good deals on activities. A lot depends on the bus driver though.

Maarten VG8 years ago

★★★★★★★★★★

Perfect way to travel through New Zealand!

After listening to the stories of people who already travelled with Kiwi experience, it became very clear that this was tHE way to travel. No worries bout what to do when, all information was provided in time. Thank you for the wonderfull exerience.

Roxyharps8 years ago

★★★★★★★★★★

Fab trip, would highly recommend

Really enjoyed this trip, informative and made travelling around NZ incredibly easy. The experience definitely depends on the driver but the majority are great.

Lena8 years ago

★★★★★★★★★★

Best trip ever!

I bought the pass a month ago and I have to say, that it is a perfect way to travel through nz. All the spots are beautiful and the drivers are very funny and helpful!

CS938 years ago

★★★★★★★★★★

Such an amazing experience!

Bought this pass on the advice of a friend who had been with kiwi and loved it. Such great value for money, you really feel like you've seen the country, meet some incredible friends and experience the most amazing things. Having such helpful drivers who help you with accommodation and excursions made it all so easy for a first time traveller. Couldn't recommend it highly enough!

ash9 years ago

★★★★★★★★★★

best 3 weeks of my life

The kiwi experience is one of the best things ive ever done. From day 1 our driver made it fun and chilled out. Its extremely well organized and there's no stress involved for the entire time youre on the bus. I met some of the best people and saw the most beautiful places I've ever seen. I'd do it again in a heartbeat!

Siang899 years ago

★★★★★★★★★★

The best way to see New Zealand

I bought my kiwi experience pass after a friend I was travelling with could no longer make it. It was the most amazing experience and helped me to meet some really awesome people along my journey. It was easy and well organised and the bus driver was incredibley knowledgable. I would recommend kiwi experience to anyone.