Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

ABC5 years ago

★★★★★★★★★★

Met so many amazing people!

I had so much fun on the bus! Great way to meet lots of people that are likely to become friends for life. Bus stops pretty much everywhere you need to go in NZ, it’s easy enough to change your itinerary on the go, and they have good deals on activities. Only reason I give this a 4 star instead of 5 is because some of the drivers talked too much/were a little insensitive to different cultures. But by no means bad people. Definitely the only flaw I could think of.

Raycat5 years ago

★★★★★★★★★★

Great way to get around for solo travelers.

This was the perfect way to get around New Zealand if you’re a solo traveler. It’s a lot cheaper than renting a car and very convenient to be able to not worrying about booking activities or accommodation. However if you’re coming with friends, I think renting a car and doing it yourself would feel more authentic.

Matamata5 years ago

★★★★★★★★★★

The steel horse

KiwiE exceed my expectations! Locations and activities well chosen around NZ, a convenient, fast and efficient phone service to modify itinerary at any time. Why am I only rating 3 stars? Because of the drivers/guides. I stayed longer in some places (own decision) and needed to catch a different bus a couple of times. Please note that I can't complain about any of your drivers but wanted to highlight the best one (honest review). He knows about NZ history and tells you in an informative-funny-friendly way, helps out with bookings, activities, itinerary changes and bring all the passengers together as a family... When KiwiE can train all its employees to be like COWBOY, this will be a 5 stars experience! Long life to Cowboy and his steel horse! LEGEND!

merelvb5 years ago

★★★★★★★★★★

Such an amazing experience!!

I had the best time traveling with KE. It’s the perfect way to see all the highlights of NZ and to meet like-minded travelers who soon become your best friends! The driverguides were all so funny, knowledgeable and helpful. One of the best months of my life!!

sararara5 years ago

★★★★★★★★★★

The Best!

It was an amazing experience! From the first day I was very impressed by how organized everything was. From accommodation to activities and everything around that. So easy to meet new people and so easy to stay extra nights if you wanted to!

Brit abroad5 years ago

★★★★★★★★★★

I could do it over again!

Best way to see New Zealand in a short amount of time

Jasi_5 years ago

★★★★★★★★★★

Sweeeeet as

I had a really good experience with this company. The bus takes you nearly everywhere you want to, stops at beautiful places and gives you the opportunity to see amd experience a lot. Through the driver you get to know a lot about history, geography and funfacts.

Chris 175 years ago

★★★★★★★★★★

Awesome

With Kiwi you see everything you have to see in New Zealand

Klingdingeling5 years ago

★★★★★★★★★★

So much fun!

I was travelling with my brother and we met so many nice people and experienced whole New Zealand with them in a great way.

AageM5 years ago

★★★★★★★★★★

Awesome adventure

While traveling alone I was looking for a suitable way of transport in New Zealand so I bought a bus pass from Kiwi Experience. But all what I got was much more than just a transport. It was great meeting all those new friends on the bus and to share the highlights of New Zealand with them.