Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

AndySieben7 years ago

★★★★★★★★★★

Amazing time with amazing people

I'm so happy I choose to travel with kiwi experience. I had an amazing time and met a ton of new friends. All of the bus drivers and staff were very helpful in planning my trip. Recommending kiwi ex to all of my friends who wish to travel through new Zealand

Kends957 years ago

★★★★★★★★★★

A Must Do!

The Kiwi Experiemce can be a hit or a miss. I had an amazing driver in the North Island and such friendly people on my bus who made it the most amazing experience. The activities are very expensive even with the discount but the driver provides free activities to do (mainly hikes). On the South Island again we had an amazing driver however the bus of people wasn't as friendly. Luckily it's easy to stop off somewhere else and change to the next bus. If you get a bad driver then it's easy to switch but most of ours have been super friendly and helpful.

Jessica23t7 years ago

★★★★★★★★★★

Wonderful Experience

Ive read mixed reviews about Kiwi experience and was very reluctant to purchase a pass and was going to hitchhike around New Zealand. But one day I was in a hostel in Phnom Penh, Cambodia and met a girl that raved about Kiwi Experience. I purchased my pass that night because of her. Having been someone that did not plan my at trip at all This was the best decision i could have made. It was very confusing at first with the hop on , hop off situation, but after a few rides in you get the hang of everything and just enjoy it. Such a memorable experience and met some of the most sweetest people. The bus drivers are awesome and very knowledgable.

SammieLoines7 years ago

★★★★★★★★★★

Mates moments memories!

Incredible trip to some beautiful places and made friends for life! Everything was super easy to organise so I could sit and relax and just enjoy what New Zealand has to offer (despite the rain). The drivers certainly help to make the trip amazing and to get everyone together, the only downfall was not having enough time at each stop!

Merethe7 years ago

★★★★★★★★★★

Amazing trip

Really good way to travel new Zealand! Had an amazing time with the other travelers and drivers!

Elin7 years ago

★★★★★★★★★★

Great experience

I have seen so much of new Zeeland and meet a lot of new friends. I am very happy I did this kiwi experience trip.

Eva1327 years ago

★★★★★★★★★★

Nice way to get around the whole country

I've been traveling with kiwi for over a month and it's been a great experience. They stop at the highlights But if you have more time they can drop you off at other amazing places as well. And throughout the way i have met so many nice people! I am looking forward to the rest of my trip with kiwi But i would already recommand it to every other (But especially the younger (<30yrs old)) traveller! You stop at many nice little walks that you dont get to by normal bus and the drivers are amazing!

MC27 years ago

★★★★★★★★★★

Green machine dream team

So I bought the kiwi experience pass following some friends advice, should've actually followed her advice and bought the whole kit but only went for the Auckland to Christchurch trip. Not exactly knowing how it fully worked, I contacted he admin team who were of great assistance from before and during the trip.. especially during my 1 million itinerary changes. Shoutout to the bus drivers too. Ben: absolute legend. Cuddles: couldn't get a better driver, top lad. Cory: he's getting there. All gave different but good advice and had their own top tips, which helped. In terms of stops, I'd say there's a good variety and it's great that you stop for walks along the way to break up the journey. 100% would do it again. Overall,

Kayroo947 years ago

★★★★★★★★★★

I'm going on an adventure!!

Ahh! What an amazing experience! I was a hobbit, a climber, a Maori and I ate enough lamb to turn me into one! I met the most amazing friends and had the best time! I am a major Lord of the rings fan and my whole trip was to see the shire. Kiwi experience made me see the real NZ and I am so happy I done it. I left my family but made a new family. Thanks guys!!

Millsy7 years ago

★★★★★★★★★★

Best 5 weeks on the Kiwi experience!

I bought my ticket quite far in advance. When I started I wasn’t quite sure how it all worked. But the drivers were all so helpful and would always explain what was happening and how to go about doing things! I absolutely loved the kiwi experience! I loved the way it works, pretty much on each drive there was always somewhere cool to stop at. The drivers take you on walks to waterfalls, picnics at lakes. The kiwi bus gets you off the beaten path and takes you to points you probably wouldn’t see or notice if you were driving by yourself. They also take you to exclusive places to stay where other tourists are unable to stay! The drivers are all a great laugh and full of great knowledge and advice! I met the most amazing people and those friends I’ll consider friends for life. You share such amazing experiences with them and make memories to last forever! The great thing about kiwi is that you can do as much or as little as you like. There’s always a bunch of activities on offer, but free options at the same time! My highlights were the tongariro crossing, skydiving at Taupo, the Nevis Bungy! The scenery was amazing my favourite being the South Island! I have to give Martin a shout out! He was the best driver out there! He was full of awesome info, funny jokes and just an awesome person! He done all that he could to make sure everyone was having an amazing time! Thank you kiwi for an amazing trip!