Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

Emiemu19937 years ago

★★★★★★★★★★

Perfect way to see New Zealand quickly

This was a once in a life time opportunity and kiwi made it possible!! If your laid back but have a plan then kiwi can work well. I was glad to go in low season as standby could be a worry but if you plan in advance you should be fine Definitely don't do minimum time. For example you get into Wellington about 6pm and leave by 7am so you won't get a chance to see much apart from the hostel!! Budget and spend money on what you want. It's a once in a lifetime opportunity so don't go with no money as you'll spend the whole time complaining!!

Tom F7 years ago

★★★★★★★★★★

Awesome drivers

Awesome trip, the drivers were amazing, especially Pinky. Would definitely recommend

SophG7 years ago

★★★★★★★★★★

Definitely worthwhile to book with Kiwi!

As a solo and inexperienced traveller, I found it really useful to book onto the Kiwi Experience pass. I met alot of people and had a rough itinerary which was a great start for my trip. Along the way, I got to see sights that i otherwise would not have seen and got to know more about the country.

Kiki7 years ago

★★★★★★★★★★

Great idea, fine execution

I fell in love with New Zealand as a result of this trip, however, I felt that Kiwi could have done a better job. The majority of the trip was spent sitting on an old bus, which did not have air conditioning. I requested to switch and was not accommodated. Also, although New Zealand has a lot of scenery, I think there could have been better ways to experience the scenery other than sitting on a nauseating bus for the entire day, while taking photos through a window or a 30-second photo stop. Additionally, the hostels were expectedly not very clean, but the cost of a Kiwi Experience tour was unproportionally high as compared to the cheap coats of the hostels. Lastly, the stops for food were absolutely appalling. I don't recall ever eating a proper lunch. I also did not enjoy picking up snacks and coffee from a literal gas station. Overall, I had a good experience on Kiwi, but I would consider doing another tour in the future.

Moniquedunne7 years ago

★★★★★★★★★★

Best days of my life

Kiwi experience is the ONLY way to travel NZ. Our driver (Rob) was incredible and made the trip for me, his knowledge and love for the country was unrivalled. I made so many lifelong friends and can't wait to return soon!

Annajam7 years ago

★★★★★★★★★★

Meeting people

I met the most awesome people with the best bonding experience, and social life

Ag17 years ago

★★★★★★★★★★

It was ok

Not enough time to explore everything. Felt like I was on the bus most of the time

Mike18907 years ago

★★★★★★★★★★

Great way to meet people easily

I really enjoyed this. I never did a tour before as I am used to just backpacking around on my own but this makes it soooo much easier, especially during high seasons when all the good hostels are booked. The guaranteed accommodation was amazing.

PaulMelbourne7 years ago

★★★★★★★★★★

Wonderful!

The whole trip was well put together and I always felt very accommodated. Our bus driver, Guy, made the experience that much more memorable!

Timo14907 years ago

★★★★★★★★★★

Great

Met awesome people, 2 great driver, can party if you want great places