Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

Alice19937 years ago

★★★★★★★★★★

Amazing experience full of life long memories

I bought the ticket as a spur of the moment. Best decision of my gap year away!

Soph2227 years ago

★★★★★★★★★★

Unique experience

An action packed few weeks. A lot of travelling and early starts but overall you get to see a fair bit of NZ. Glad I added more nights in some places.

grebfruit597 years ago

★★★★★★★★★★

Sickest trip

Loved my kiwi experience trip, a tad pricey but so many memories!! Shout out to Guy, best driver around

Longdog8 years ago

★★★★★★★★★★

Trip of a lifetime!

Hands down one of the best things I've ever done! When I first got on the bus at Queenstown the bus was a bit quiet, but as we moved on it just got better and better. Once I got to Auckland and started heading back down with Simon the legend as a driver, it was incredible. We had a great group and he was so funny and helpful the whole time, it was like the bus was one big family. I made so many friends on this trip, and shared so many memories I will never forget. Absolutely gutted now I've finished, if I had enough money I'd stay on it forever!

leoniewi8 years ago

★★★★★★★★★★

Amazing time

It was a great experience to travel with the kiwi bus because you meet so much great people everyday and the kiwi crew makes it as easy as possible for you to manage everything. They book the hostels, activities and help you with every problem you could have. Also the stops at hidden places during the bus drives are amazing. I would definitely reccomend it to everyone!

anna978 years ago

★★★★★★★★★★

Great Experience

It was the best what I could do in New Zealand! I saw so many fantastic places and I did so many beautiful things.

Steffi8 years ago

★★★★★★★★★★

Best holiday ever

I'm very glad I did the tour with Kiwi. The organization was very easy. You don't have to worry about your next hostel or any extra activites. You can book all on the bus. Besides, I met a lot of lovely people on the bus and we became real friends and had some good adventures.

Mm8978 years ago

★★★★★★★★★★

Really good experience

New Zealand is beautiful and I wish we had more time. The Kiwi experience was a great chance to meet like minded people and have a lot of fun whilst learning about this beautiful country.

Kenpd8 years ago

★★★★★★★★★★

Insane!

Kiwi Experience was the best thing I have ever done. You make so many friends and become close very quickly! The bus drivers definitely make the whole experience with their friendly and fun charisma.

kjar8 years ago

★★★★★★★★★★

Alright experience

We were a bit apprehensive about starting the Kiwi experience as we didn't know what to expect at all and didn't really understand how it worked, wish we could have been given some more information. We did it on minimum time as we were told the trip we did would take 16 days, we weren't told that you would want longer than this to actually get the most out of each place, however this was our travel agents fault as well because they told us about Kiwi and booked us on it. It actually turned out to be really good and the bus drivers were really nice and helpful. There are lots of good activities on offer. The hostels could be a bit better and cheaper but you are able to find your own if you want. We had an issue in Queenstown regarding getting back on the bus where only 2 of us were booked on, even though we had email evidence stating 3 of us want to be booked on that particular bus. This did mess up our trip and sort of ruin it because we had to find other transport to travel on that same day and Kiwi would not refund us for that. Anyway, overall it was good, it was just a shame about the booking problem towards the end of the trip.