Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

Eburt8 years ago

★★★★★★★★★★

Good experience

I bought the ticket after being recommended it. I met some amazing people and the majority of the drivers were cool. However, for the money you pay, the value isn't the greatest.

ida238 years ago

★★★★★★★★★★

New Zealand at it's best

I was genuinely impressed by how well the bus system works. Everything went smoothly, administration was easy - and with that taken care of, I could just sit back, relax, and enjoy the beauty of New Zealand. A great trip so far!

TamaraS8 years ago

★★★★★★★★★★

A Great Way to Discover New Zealand...

All the passes and add-ons available offer some wonderful ways to discover New Zealand. The buses are comfortable, secure and some even have USB charging ports and free Wifi. The drivers are so passionate about their country and give your great insights into history and culture as they go. They are very approachable. An easy and fantastic way to get around, especially if you are travelling independently.

RickandJanice8 years ago

★★★★★★★★★★

Great to meet new people!

We travelled as a couple and Kiwi Exp was a great way to meet others and share our experiences. The drivers were great and very knowledgeable. Booking on to the buses could have been easier (e.g. An online system like Greyhound). Some days it was really busy at some of the places due to Kiwi taking 2 buses full of people to the same location and occasionally we had to change our travel plans due to the buses being over subscribed. But overall we really enjoyed Kiwi Exp and would definitely recommend them to others!

NZfreak6 years ago

★★★★★★★★★★

That's what I call a Kiwi Experience!

I bought this 7 months ago and it was/is just awesome! Always partying!

Allyj976 years ago

★★★★★★★★★★

Love the people

I bought the kiwi pass, not really knowing much about New Zealand! This was very useful as the kiwi staff managed everything, from where we're going and what activities we should participate in. Giving us their insight on their favourite activities. Also being on the kiwi, it's so easy to make friends and create one giant family.

Jessp6 years ago

★★★★★★★★★★

Amazing trip!

I've had the most amazing 7 weeks on the Kiwi bus, met the best people and seen incredible places - would do it again in a heart beat

Johnyyounggs6 years ago

★★★★★★★★★★

Mixed Feelings

It was a good experience. But I wished that u can book buses on the Internet instead of phoning all the time. In today's age that should not be a problem. In addition some bus drivers are too serious and boring.

aila6 years ago

★★★★★★★★★★

Awesome experience

I am very happy that I bought a Kiwi Experience ticket. It was perfect for the 3 weeks I had in New Zealand and me and my friend could make the best out of the short time we had in this beautiful country. The guaranteed accomodation for one night at every stop was perfect for us and the drivers were fun (Martin, Phil and Wily).

NinaMary6 years ago

★★★★★★★★★★

Allowed us to make the most of our time in NZ!

Kiwi was the perfect choice for our limited time of 3 weeks in NZ. Everything was Great!