Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

jax6 years ago

★★★★★★★★★★

This is a MUST

This was hands down the best decision I have made in a long time. I cannot imagine travelling through NZ without Kiwi Experience, they made my time there stress free and heaps more fun. You get to meet so many awesome people and are shown such amazing places that I honestly don't think I would've seen if I did this solo. Even small bus rides would turn into stop offs at incredible places for a hike or picture stop, they really did make you make the most out of your trip

Sabrinah6 years ago

★★★★★★★★★★

Unreal experience!

Met people I'll keep in touch with forever! And experienced things I never thought possible

Emc6 years ago

★★★★★★★★★★

Amazing country

I loved New Zealand and traveling with Kiwiex was a good way to see it. Too much focus on alcohol, did not like the stops where there was nothing to do except for partying like river valley and lake mahinapua. some days in the bus were too long with unnecessary stops.

Coughing girl6 years ago

★★★★★★★★★★

Everything was good except for....

I had a great Experience with the Kiwi bus. Nice peolpe and mostly great bus drivers. But since some of the bus drivers (won't mention any names...) are incapeble to turn the freezing AC off in the bus, I've had a cold half of my trip

Pep6 years ago

★★★★★★★★★★

Great Trip

Super fun trip, checked out some amazing places along with some really great people! Nice and supportive guaranteeing our accommodation!

Imki6 years ago

★★★★★★★★★★

My stunning NZ X perience

I booked my southern roundup pass very spontaneous but I'm glad it did! I met some many awesome people who'll connect me with the whole world. I spent a lovely them with them in NZ and I really want to stay in touch with them.

Max31036 years ago

★★★★★★★★★★

Breathtaking Country!

NZ is one of the best places I've ever been to! I bought the sheepdog-pass, but I only had 23 days, and that wasn't even enough time to see it all. I wouldn't do it in less than 4 weeks time again. It's too much to do in such a short period of time. Overall it was awesome travelling! Nevertheless, sometimes it was a bit too many people in the same hostel, so that check-in was always a mission. Better book other hostels in places you wanna spend more time than usual. That always helps. Cheers.

Justrick6 years ago

★★★★★★★★★★

A bit disorganized

I had planned this trip with friends for months. We were never told on the first day how the trip ran and so some of my friends messed up signing the accommodation sheets. It was ridiculous that the itinerary which had been pre planned was automatically canceled due to this small and innocent mistake. Kiwi experience should explain to all its customers how the trip runs on the first day and what signing the bus and accommodation sheets means if you have a pre planned itinerary.

Laura176 years ago

★★★★★★★★★★

Good time

I brought the pass in April 2016 after STA recommended it, it was a great way to meet and travel with other people and my trip was made easy by the tour guides helping to book trips and activities

Tavie6 years ago

★★★★★★★★★★

Amazing trip

Bying the whole kit and caboodle is defiently worth it, had an amazing trip which was made a lot easier by the kiwi experience. Allowed us to do as much as we could possible do in the time we had.