Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

Easty9 years ago

★★★★★★★★★★

Time of my life!! Take me back!

Initially nervous at first, the guides made everything easy to understand and it was very organised. They were great fun and showed us the best places to go and see. Really glad that I chose Kiwi experience.

Jerry9659 years ago

★★★★★★★★★★

Fantastic way to see NZ in a short time

In a 3 week time frame I was able to see and do so much in such an amazing country. Much more activities in north island but you cannot beat the beauty of the south.

Anton1a9 years ago

★★★★★★★★★★

Really great experience!

The drivers were really friendly, funny and knowledgeable. We found it easy to plan our journey with the help of the app and the activity sheets.

Kimberley249 years ago

★★★★★★★★★★

Had the time of my life!!

Had a great 5weeks with the kiwi experience! Drivers are really Nice en kind and know a lot of the country!! And it was very relaxed that i could deside where and how long i was staying somewhere.

Id knights9 years ago

★★★★★★★★★★

Rigs out

Excellent value for money and an awesome trip, stops at all the places I wanted to visit in New Zealand and provides a great range of activities to sign up for, great bus driver and good accommodation

ian_dash9 years ago

★★★★★★★★★★

Incredible country & people

Kiwi experience is the best way to explore the amazing country of New Zealand

Amorningglory249 years ago

★★★★★★★★★★

I loved Kiwi Experience!

I had 3 weeks to travel so I did Sheepdog pass. Kiwi was an affordable and fun way to see New Zealand

Mair9 years ago

★★★★★★★★★★

Great experience with Kiwi Experience

I loved it! An amazing experience and the best way to see NZ. I've traveled for nearly a month in total on the Whole Kit and Kaboodle pass and haven't had one regret except that I would have loved to have even more time there! I met some amazing people, saw incredible and breath-taking sights, did some insane things and made unforgettable memories! I managed to do all the activities I wanted to do, and appreciated the unexpected things, such as Maori village, having an extra night in Wellington and watching the Rugby in the stadium, and the fancy dress party! The buses are really sociable and a great laugh, not to mention the amount of activities available through the bus! The flexibility of the pass is great as you can stop off in places for as long as you want but as I was there winter time there were less buses and you could only hop on a bus 3 times a week. One thing I found annoying was that the bus would often book us in to Base hostels which aren’t that great and you always had to pay for Wi-Fi, but if we booked a different hostel the drivers were always great with dropping us off and picking us up from the other hostels. I would like to say a huge thank you to Jed who drove us through the North Island down to Kaiteriteri, he made me feel welcome, he was funny and informative and basically new everything about New Zealand, it was great to see him again in Queenstown. Thanks also to Dylan who was my driver from Kaiteriteri to Christchurch, Dylan was also very informative and new a lot about the mountains the best views and great walks to do and had a very strange but funny sense of humor. Both were knowledgeable, friendly and a great laugh and were great at recommending the best activities and things to do in the places I stayed. I started my trip alone and finished the trip with many new friends, I would definitely recommend this to anyone that is planning to travel around New Zealand and anyone who is traveling alone, it's a great way to meet new people and to see this beautiful country! All my expectations were surpassed and I will certainly return to NZ.

Danielle159 years ago

★★★★★★★★★★

Best trip I've done

I've done several trips around different countries but nothing compared to Kiwi. There were a few issues and I wouldn't particularly recommend doing the deep south unless you aren't having to pay extra for it. However everything else is amazing. I love that they stop several times at points of interest for us to take photos and do walks. We experienced about 6 bus drivers. They varied in personality and how much they interacted with the bus. But by far the best driver we had was Gina. She was friendly, funny and had a passion for her job and New Zealand. I had her for the majority of my trip and I would say she was one of the main reasons as to why I loved kiwi experience. Other drivers would usually just drive whereas Gina told us facts and stories along the way which makes the long journeys go a lot quicker. We had one bus driver who was really unprofessional. Constantly swearing and shouting at other drivers. At times he would actually turn his mic on just to shout down it to the traffic. I found it difficult to enjoy his bus drives. But other than that this was the best experience I had whilst travelling 9 countries.

Sophie Mez9 years ago

★★★★★★★★★★

Sweet As Experience

Had a brilliant time on this experience. I was with Gina B for most of the experience who was a wonderful guide, always enthusiastic and full of interest facts/top banter. I've already recommended Kiwi Experience to two of my friends back home in the UK.