Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

Ryan219 years ago

★★★★★★★★★★

Very well run experience

We did Oz Experience the month before we joined Kiwi, and expected much the same. However we were surprised how different, and more organised Kiwi was! It was such a good experience and I would recommend it to anyone. We did have one issue when we reached Wellington. We had been given 2 free nights in a double room in Base. However, when we arrived, our room had been given away, and there was no more beds in Base. We had to stay in a completely different hostel in a 12 bed dorm! All in all, a very good company.

Arne9 years ago

★★★★★★★★★★

Great time!

It was awesome! Unfortunately 3 of my really wanted to do activities were cancelled, but I did the best out of it. Met some great new friends! Will never forget this experience ;)

Kiwi lass9 years ago

★★★★★★★★★★

Easy to drive and very comfortable

We had extremely good help from the staff in Melbourne, especially the German lass :-)

Gil9 years ago

★★★★★★★★★★

AMAZING EXPERIENCE

Traveling alone with Kiwi Experience was great! I Knew a lot of awesome places, went to crazy parties and made good friends! The bus driver was so funny and made our experience even better!

BobbyS9 years ago

★★★★★★★★★★

Definitely an experience!

I had a good time on the kiwi, your group and activities definitely make the experience. I feel some of the areas you stop off at are pointless as there is literally nothing there. I also feel like the hostels treat you like you're on a school trip and could also do with learning a thing or two about hospitality and generally try being polite!

Vio289 years ago

★★★★★★★★★★

Good Overall experience

I decided to go with kiwi experience pretty spontaneous. Overall it was the right decision for me,because I got to see all the places I wanted to visit.

Kel9 years ago

★★★★★★★★★★

Such a well-organised and friendly trip!

When I bought this before even leaving the UK, I was nervous to say the least. However, as soon as I got on my first bus the driver, Flea, was soo chilled and welcoming, as were all of the others on the same bus. I quickly made a ton of friends whom I am still in contact with even after finishing and had such an incredible time on this trip! Would recommend it to anyone.

JJ2349 years ago

★★★★★★★★★★

Incredible

I have recently finished the Kiwi Experience and it was phenomenal! I loved the bus drivers and all the stops we got to see. It was easy enough to hop on and off so I could stop anywhere I happened to fall in love with. The little stops in between were great too. That way you could see even more of the great and wild New Zealand.

Lasse Jensen7 years ago

★★★★★★★★★★

Really great bus driver (Scotty)

The people in the bus were amazing and Scotty, the driver, did really good too! He had a lot of knowledge and took us to great places. He told us a lot and arranged all the tours, activities and parties we needed. Amazing job.

Julyinoz7 years ago

★★★★★★★★★★

Good experience

Very well organized and very good drivers in all the buses I took. This is just a shame we don't have enough stops on the itinerary in the south Island