Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

Ninz7 years ago

★★★★★★★★★★

Epic road trip

So happy I chose to explore New Zealand with the kiwi experience! It was so easy to just sit back and relax and enjoy the views along the way, signing up for activities and places to stay on the day with no hassle whatsoever. Also got the chance to meet some great people, including the kiwi drivers.

Sebasti957 years ago

★★★★★★★★★★

Brilliant

Very happy with how the trip went with the kiwi experience :) great fun

Vijo7 years ago

★★★★★★★★★★

Amazing!

Best way to experience Nee Zealand in mu opinion! It is an easy and convinient way to get around and you meet so many amazing people!

NickKlopp7 years ago

★★★★★★★★★★

Awesome to see the main sights of New Zealand!

I have been travelling throughout New Zealand with the Rangi Buspass and added Cape Reinga and Milford Sound to it, so I have been everywhere with Kiwi Experience besides the Deep South. I had an awesome time overall and met a lot of cool people. Though I personally used it as a hop-on and hop-off bus, which meant that I never stayed with the same group of people since I had been staying longer in places for work etc.. Overall Kiwi Experience is a great way to get around conviniently to see all the famous spots New Zealand has to offer. If you are looking for hidden spots or really want to experience a place, definitely stay longer in a city than your bus.

Anna7 years ago

★★★★★★★★★★

TOO MUCH FUN

I skydved in Queenstown and it was so unreal! I just laughed the whole way down out of pure happiness. ALSO, MILFORD SOUND THOUGH.

Michael897 years ago

★★★★★★★★★★

Wonderful experience

I was recommended the Kiwi Experience by my travel agent, and even before I arrived in New Zealand I had heard so many great things about it. It is so easy to use and really sets the perfect setting for meeting people from all over the world.

Oz_Luke8 years ago

★★★★★★★★★★

Enjoyable time

For a person that travels solo using public transport and would never actively join a tour I was highly impressed by the service and thoroughly enjoyed my time.

Miss Chief9 years ago

★★★★★★★★★★

The apprehensive adventurer

After taking months to take the plunge and book with kiwi experience, it turned out to be the best decision I've ever made. Travelling as a married couple, some of the hearsay can be unnerving about what we will be "made to do" but this couldn't have been more wrong. Both my husband and I enjoyed every moment of our tour; our drivers (Josh & Digger especially), our fellow travellers (old and young) and of course the country were all incredible. As much fun was there to be had that you accepted and we never felt forced into anything, we simply wanted to be involved! Tip for travellers though, we went March/April which was a great time of year to go, less busy all round and made booking our buses a lot easier. Don't get fooled however into thinking this is simply a hop on-hop off service, there does have to be an element of planning involved. However, if your thinking about it...stop thinking and book (well wait for a good offer first!!).

Kate24089 years ago

★★★★★★★★★★

Hop on hop off not so much.

Kiwi experience was an excellent way to travel way New Zealand. It was a great way to meet people, see the beautiful landscape and do all the activities. We had some amazing bus drivers who were great at telling us about New Zealand with all the facts, whilst being professional and friendly. I want to say, Murray was the best driver we had with his good sense of humour, friendly nature, professional nature, good tour guiding whilst being a good laugh on the night out. Andrea and Wozza were also good and brilliant at helping confused and tired travellers. The biggest issue with kiwi experience was the hop on and hop off bus service doesn't really work! You end up on stand by unless you keep on minimum time. We ended up with kiwi experience having to pay for us to get to intercity bus from Rotoura to Taupo as 9 of us were on standby. This causes so many problems with trying to books hostels and activities when you are on stand by. So need more buses to make the hop on and hop off bus works. Finally kiwi experience always takes you to dry hostel which are more expensive so it's better to seek your own accommodation. I'm shocked kiwi experience doesn't have extra days in Wellington as its amazing place, as you don't get there until really late when you get there and you can't do any activities. Would of been helpful to see the itinerary for the bus routes online to help us plan what we were doing with the activities- we only had access the to itinerary once we were on the bus.

Simon0079 years ago

★★★★★★★★★★

Great!

I bought this in novmeber 2015 I Sweden from kilroyd company