Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

Becky926 years ago

★★★★★★★★★★

Friendly and helpful drivers

I had a rough plan for my trip when I arrived but the drivers helped me to plan how long to stay in each place for. It was brilliant information, so helpful. When calling or emailing the office, their response was very quick and very useful, more than I expected. Thank you!!

Beatrice M6 years ago

★★★★★★★★★★

It’s an amazing opportunity of a lifetime

I had an absolutely incredible time travelling on the Kiwi experience. Our bus drivers (including: Gina, Heli, Murray, Dylan just to name a few) were superb. They are so knowledgeable and wonderful to get along with. I remember being a little anxious before getting to Auckland because I hadn’t really done any research or planning for the New Zealand part of my trip other than purchasing the bus ticket. When I got on the first bus however, it all became clear it was going to be a pretty stress free experience. The bus drivers organised 80% of your time for you!! I do admit that some of the additional walks and activities were a little pointless (e.g. the stop at puzzling world) and perhaps it would be nice to be able to skip a few stops along the way - just have a few more buses going to other destinations. But all in all an amazing experience, made some incredible friends and did some incredible things. My advice for anyone going on the Kiwi would be to make sure they hit Milford Sound, Pihia and hobbiton! The Mauri village experience in Rotorua was also spectacular. One last thing I would say - you certainly need more time than the minimum recommended to really experience all that New Zealand has to offer!

Peter6 years ago

★★★★★★★★★★

Amasing

Six weeks with bus arround New Zealand was a real experience. Good organisation, bus drivers friendly and open-minded. I not only enjoy the scienery of New Zealand but also i met alot of nice young people on the bus.

millzN1212312346 years ago

★★★★★★★★★★

Unforgettable two weeks

I have the most incredible timing touring NZ, met the most amazing people and saw spectacular scenery.

07hickmanj6 years ago

★★★★★★★★★★

Amazing experience

I bought my Kiwi ticket around 6 months before I came to NZ and I can’t imagine a better way to do the country. Our bus drivers were informative & friendly and it was so easy to make friends along the way!

TMortensen6 years ago

★★★★★★★★★★

Perfect for single travelers

I traveled nz alone and couldn’t be more happy about my kiwi pass. I met so many people along the way and the drivers was so nice and helpful!

Arual6 years ago

★★★★★★★★★★

Great experience!

It was a great time and met so many amazing people and saw stunning views!

Kimr19966 years ago

★★★★★★★★★★

Wonderful time

The Kiwi Experience tour is the best way to do a roadtrip in New Zealand. You can see the whole country, learn about the people and make a lot of new friends. The driver was the most funny person I have ever seen. And you can learn about yourself what gives an amazing feeling. In a few words: the greatest trip ever !!!!

Katha6 years ago

★★★★★★★★★★

best month ever !

I literally had the best month ever with the best people ever. I am back in Australia since a few weeks now and I just can’t stop talking about NZ and the Kiwi Experience. I propably already annoy everyone. But I just can’t stop! I will definitely go back to NewZealand thank you Kiwi Experience for this time.

Schmila226 years ago

★★★★★★★★★★

Fall Magic!

Started my second adventure with Kiwi Experience in April and enjoyed every second of it! Great drivers, fun crew and a lot of stunning places I haven’t been before. The weather kept getting worse on the south island but we always had a backup plan for the stormy days. Met a lot of awesome guys & girls from all over the world!