Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

JenniRuth876 years ago

★★★★★★★★★★

Great experience but stick to an itinerary

The guaranteed accomodation and activities took the stress out of travelling around although they did fail to organise my horse riding in Queenstown (the information centre booked me on another tour). The helihike was amazing and the accommodation was nice (although the Queenstown hostel was noisy and you need to call the hostels ahead yourself if you want a private room rather than dorms even though the sheet gives you the option to request it)
Featured

Cyril 576 years ago

★★★★★★★★★★

Fantastic experience

I organised my trip August 2017 I found the website easy to use and any questions I had were dealt with by email I was traveling on my own and being 61 years young it was no issue as everyone was friendly The atmosphere was very good and relaxing the drivers made it a good laugh and there knowledge of the routes and stops could put your mind at easy if you had any problems. Coaches were always clean I made a lot of friends and hope to come back again sometime. Cyril

Kinky minky6 years ago

★★★★★★★★★★

Best time ever

New Zealand is so vast that this is a great way to travel, I went in October 2017 so the weather was sill warming up and the busses were getting fuller ,my drivers Ben and Martin where so funny and knolageble they made us feel like a family. The bus was full of amazing outgoing people who all wanted a laugh and to take on every challang, the hostels are hostels and they are clean and for the most part fairly priced, the activertys and awesome! The list I did goes on but here are my highlights (white water rafting in river valley, sky dive in talpo, cannon swing Nevis in queens town, party in lake mannapo, Mouri village in rotaroa, the brabery cruise in Talpo, fraz Jospeh kayaking and so much more. I brought my ticket in there sale worth every penny! Budgeted and then blew my budget bring at least 500 more than you think you will need, for the cheeky drinking :). All in all I have made friends for life and met my partner on the kiwi exspriance, I would do it again in a heart beat, shout out to Hamida and jeramy (Jodie) the new kiwi exspriance bus lads who made Auckland special. Thank to the team who where helpful when wanting to change dates as well as it ment I got to stick around my new mates! You guys rock

JessB6 years ago

★★★★★★★★★★

Stress-free way to travel NZ

Kiwi Experience makes travelling NZ so easy! Transportation straight to your hostel everyday, guaranteed beds at each hostel and a whole array of activities on offer. The bus drivers (especially Nancy) were fab! Big shout out to Nancy for his geographical explanations! From your front seat faves!

LianaMW6 years ago

★★★★★★★★★★

Great experience!

I traveled with the Kiwi Experience in January 2018. It was one of the best experiences of my life! Attentive staff, comfortable accommodations, amazing sights !!!!!!!!!!! I recommend Kiwi Experience to all people!

Meg09106 years ago

★★★★★★★★★★

So great

It was my first time on a bus tour and I loved it! Spent more than 3 weeks in NZ and it was amazing!

AlexJ946 years ago

★★★★★★★★★★

New Zealand Travels

I bought my ticket shortly after arriving in New Zealand as i wanted to explore the country with young travellers such as myself. Out of this I had the experience of a lifetime and made the most amazing friends. My recommendation, stay as long as you can in Queenstown. Theres so much to do and see and it will be an amazing end to your tours!

Metropolis6 years ago

★★★★★★★★★★

Travelling made easy

The trip was made easy on the bus with the process of booking everything, although it did get abit much when the drivers tried to sell you things all the time and you some hostles offered cheaper accommodation compared to the kiwi bus.

SarahJayn6 years ago

★★★★★★★★★★

Amazeballs trip!

In November me and my friend purchased the Kiwi Experience Super Funky card. In March we were finally able to start our trip with Kiwi Experience, and it was great! Our bus driver was very clear, and we became his Dutch assistants, haha! Kiwi Experience has amazing bus drivers! I don’t remember all of them, but Richie, Lisa (we were on her last trip with Kiwi Experience), Cory, Tim, Wiggles are definitely unforgettable! They definitely made our trip even more special and more fun. When you are on the bus you get the club boards, which are amazingly handy! It’s very easy to sign up for different activities, and finding a hostel. Everything is done for you, in stead of doing it by yourself. Which we appreciated very very much. You can tell if you’re in a new bus, or an older one. The older ones are a bit less comfortable, a bit less space. But we survived, haha! We had an amazing trip with Kiwi Experience! We met a lot of people, made friends during the trip and learned a lot about the country (which is beautiful!!) Thank you soooo much Kiwi Experience! I had an experience of a lifetime.

pjr16 years ago

★★★★★★★★★★

Good choice

Didn’t have a way to travel round NZ when I arrived. Glad I chose this option. Very flexible and drivers informative and fun (from my experience). You can meet many like minded individuals which is awesome and you do a pretty comprehensive tour of NZ. The minimum time trip is too short because there is a lot of travelling.