Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

Susi7 years ago

★★★★★★★★★★

great experience

I had a really fun time meeting different people on the bus as you can hop on and hop off where ever you want. The driver takes you to several nice walks, you can book trips on the bus which is really comfortable and I saw every location I wanted!

AmberM7 years ago

★★★★★★★★★★

Incredible experience!!

I was a little unsure at first about what to expect from the Kiwi Experience because I'd never done anything like it before... turns out it was the best 3 weeks ever! We met the most amazing people, Simon our driver was an absolute blast (entertaining from the off)! We got to see the most incredible places and learn all about them as we went :) could not recommend this trip more!

Lis12347 years ago

★★★★★★★★★★

Amazing!

Bought my pass at Christmas for the following summer, was one of the best things I ever decided to do. Made memories I will remember forever.

Jesscain247 years ago

★★★★★★★★★★

Best driver ever!!

I bought my tour which took me from auckland to Queenstown and I was on minimal time and had the best driver ever (ANNA) and group of people that luckily were all on same time scale. Kiwi really gave me an amazing experience and couldn't recommend enough! Thank you to Kiwi and our epic driver Anna who was more like a mate the entire way through

Kiwinotthefruit7 years ago

★★★★★★★★★★

Great experience , mediocre bus driver

Had an awesome time with all of the people on my bus! Beautiful places to stop and see all the must sees in a trip to NZ. Definitely good if your here on a time frame. Only issue was with my bus driver who was quite rude to a large majority of our bus who hopped on in Wellington. She didn't squash our party though and still had an incredible time and met some incresible people!

KimberleyB7 years ago

★★★★★★★★★★

Once in a lifetime experience!

I purchased this pass so myself and boyfriend could travel around New Zealand without the stress and worry of how we are going to get around and where we were going to stay. My experience with Kiwi has been great; you are free to stay wherever you like longer and just hop on the bus when you're ready to move on, you have guaranteed accommodation and you can easily book activities on your bus journey! It's been an amazing experience to see the beauty and culture of New Zealand and we have met some great people along the way too!

Ryan P7 years ago

★★★★★★★★★★

(Bus) Journey of a lifetime!

Kiwi has been one of the best experiences I have had, it has been a true pleasure to see how beautiful New Zealand is and to do it with a great company who have great staff. The whole trip has run so smoothly and if any changes are required it is so easy to amend anything along the way. I would recommend to anyone even considering it. Just book it, book it now!!

Mols247 years ago

★★★★★★★★★★

Fantastic experience

I bought the kiwi experience before I travelled out here and didn't really know what I signed my self up for. It has been so worth it I have had amazing experience and made some great friends for life. Simon was for me the best driver I had, he went that extra mile to make sure I got the most out of my experience. I will definitely recommend this to anyone that is thinking of travelling New Zealand.

BestWeston7 years ago

★★★★★★★★★★

Sweeeeeeet assssss

I purchased the whole kit & caboodle pass when it was half price & I've got to say it was worth every penny! I had the best month travelling around NZ with Kiwi. I was nervous before I booked the pass that at 29 I would be the old lady on the bus but I was pleased to find many others my age also travelling. I had travelled the East coast of Oz using a tour bus & they were shocking so I was a bit apprehensive about doing another one in NZ. BUT the Kiwi bus is the most organised bus trip I've ever been on & the stops along the way are fantastic. I personally loved all the quirky hostels (Rainforest retreat/Brazil's hostel & River Valley) & not the chains. The drivers knowledge, information & personalities make the trip- HUGE thank you to Gina B who is just incredible! I loved every minute of the bus with Gina & she was just brilliant, never frazzled by anything, very funny & always had time for you. (I'm sure she'll remember-in a northern accent as we headed towards another mountain- "it's F***ing stunning!!") Great trip, great bus, big love for KiwiExperience THANK YOU

Traveller27 years ago

★★★★★★★★★★

Great way to explore NZ !!!

Kiwi experience were great at getting us from A to B as well as making plenty of scenic stops so nothing was missed !! The guaranteed accommodation made it a stress free experience. A big thanks to the drivers for all their advice and help :)