Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

Sinead297 years ago

★★★★★★★★★★

Amazing journey

Kiwi experience was one of the best things I've done on my travels and I was overwhelmed by the beauty of New Zealand. I would recommend kiwi to everyone and I met amazing and life long friends on the bus! The only things I wasn't so keen on were the short amount of time spent in some locations and the fact that it was easy to lose people if they stayed longer in certain locations. On the other hand the flexibility is good too but in a way I would prefer if it was a set bus and you could get to know everyone really well. Also, accommodation could be a bit of a stress and I actually had to change my bus and not stay an extra night in Abel Tasman because there was no accommodation for a second night there. I had to call the water taxi company and cancel my seals and sand tour and get a refund. I also found ringing to change my buses inconvenient and thought an app would be so handy, although I appreciate this might not work in reality for kiwi. Overall, kiwi was so much fun and the locations were beautiful. I feel like I saw a lot of New Zealand and I loved the experience!

Felicia7 years ago

★★★★★★★★★★

Nz, I love you

Without kiwi experience we Had not met all those nice, inspiring people who are now friends for life!

Jimmy7777 years ago

★★★★★★★★★★

Goog experiece

I'm happy I choose the kiwi bus as I had a great and unforgettable experience.

Tallychapman7 years ago

★★★★★★★★★★

Loved it

I had a really incredible time on the kiwi experience and I'm glad I booked it. Everything's done for you so it's perfect for a traveller who's not as confident.

worldy7 years ago

★★★★★★★★★★

Really fun!

I bought the Tiki bus pass with the accommodation packet in early April and spent a month and a half traveling all around New Zealand. My bus-mates were great, my drivers were friendly and helpful, the places we went were beautiful, we got discounts in some places for traveling with KiwiEx, and the customer service was great; it was really easy to call them up to hop off the bus or reserve your next bus seat!

Sophie G7 years ago

★★★★★★★★★★

Great way to see NZ quickly!!

I had such a geat time seeing this beautiful country. The kiwi experience is an easy, well organised, fun way to see the highlights of the country. I only wish I had more time and money to continue my visit!!

BigBart7 years ago

★★★★★★★★★★

Time of my life

Last January I travel with Kiwi experience. I had an awesome time. I met so many great people and the bus drivers were amazing. I would do it all again.

LShaw947 years ago

★★★★★★★★★★

Brilliant Experience from start to finish!

Bought the northern roundup pass and it was the best thing I did! Great way to see the highlights of the north and a brilliant way to meet people while travelling alone. Definitely a trip I will never forget. Would recommend to anyone!

sowf907 years ago

★★★★★★★★★★

Time of my life!

Such great value for money, especially when the deals are on! Met the best, like minded people and had the most amazing experience in some incredible places. The help from the drivers was greatly appreciated and their love of the country and advice was inspiring. Made some fantastic memories and would love to do it all over again.

Jamiec7 years ago

★★★★★★★★★★

Makes a beautiful country beautifully easy

KEx helped make our NZ adventure as straight forward as possible, with lots of assistance booking accommodation, activies etc. The drivers were approachable and friendly, while constantly providing interesting commentary on the beautiful surroundings. Thank you so much.