Our Customer Reviews

I did the Kiwi experience over February/March for one month. It was so much fun and a must do. Its a great way to make friends along your travels and makes the whole experience of travelling so easy, with accommodation sorted and great activities available without any hassle of booking yourself. I can't imagine travelling New Zealand on my own as there are lots of cool places that you go to that I perhaps would not have done on own, which was made even more fun with big group of people. It is flexible so can change your days of travelling etc if want to stay longer in one place so you still have freedom to do whatever you want. Id say that one month/4 weeks is the perfect time to do both North and South Island

A great way to see the country (although it felt a little rushed at times)! The bus was lots of fun and a great way to meet people while you're travelling.

I bought my ticket when on sale over Christmas and didn't actually use it till May. I got to see all the highlights I wanted and found it easy to add on passes for accommodation or activities. I did however have to chase my vouchers once on the bus as my driver didn't have them and ended up printing them at the hostel once we arrived that afternoon. I had 5 different drivers and on the whole were great fun, knowkedgeable and incredibly friendly- a couple however were a bit offish which definitely put a downer on the bus while with them. A lot of the deals on the bus for accommodation or activities could be found cheaper online through hostel world, booking.com and bookme.co.nz but then you wouldn't be with the people on the bus unless you all booked it together online. I made wonderful friends while on the bus and having met people who were travelling solo on public buses, I was definitely happy that I picked Kiwi based on their experiences, and I would pick kiwi again if I went back to NZ. I did pre-book buses before I flew out to confirm my itinerary which I'd recommend as despite being "off peak", all of my buses were always full and a lot of people struggled to make changes/book on buses due to demand and could have ended up waiting a week to get on specific buses. It would be great if the kiwi office could be contacted easier via other methods than phone as most people travelling won't necessarily buy a SIM card. Emails are slowly responded by the office with no way to alert to priority urgent messages if needed while in NZ. Also, the buses seem to get steamed up inside very quickly meaning a lot of our drivers had to leave the AC on, even when it was very cold for the passengers just so they can see out their window- not impressed that the bus is colder than outside and I'm sitting in my coat to stay warm!

This is the best trip I have ever done, I've seen the most amazing places!!

Bought the kiwi experience with my friend. Great value for money. Brought us to all the main sights. Bus drivers were helpful and friendly. Overall a great experience!

I bought my ticket a couple of months back and have been traveling through NZ between January and February. I couldn't have chosen a better way of transport. The kiwi experience Bus stops at all the big places you want to go and if you want to hop off at a different place along the way they'll be happy to stop for you. The bus drivers also provide a lot of information about the places we stopped at but also along the way which I thought was really good. It's very flexible with if you want to stay in a place for longer than minimum stay, as there's a kiwi experience bus everyday. The bus drivers are happy to help and chat to you and I met a lot of fun people during my time with the kiwi experience. The only thing which I wasn't happy with was that the ticket for the ferry wasn't included in the price of the bus ticket and it wasn't very clear when I booked my ticket for the bus on the kiwi experience web page online in advance. Otherwise I would definitely do it again and recommend it!

My girlfriend and I bought the Whole Kit & Caboodle pass for our 5 weeks in NZ. We couldn't recommend it enough, the staff and the organisation of the trip was second to none. We managed to see the country from Cape Reinga in the North all the way to Invercargill in the South at a great price, meeting great people all the way round. The activities and accommodation are effortless to book with Kiwi as they do all of the hard work for you! Kiwi Experience is the best!!!

Auckland to Christchurch in 6 amazing weeks, met so many great people and the kiwi experience bus takes you to all the main stops across New Zealand. Good discounts on activities and provided amazing local knowledge and advice at every stop. Thank you for an amazing experience!

Best decision to travel with the kiwi bus - met the most amazing people and experience some best moments of my life

I bought the South and Sound Kiwi Experience. I did not quiet understand how the whole thing worked until I go on the bus. DO NOT book hostels/hotels ahead of time, weather can direct how long you want to stay places as well as how little or how much their is to do in a stop. Make sure you contact Kiwi ahead of time so they know your pick up location- they did not reach out to me even though the trip was the following day. Aside from that, the experiences and friends I made along the way were great! Remember all of your belongings at each stop! The drivers cannot and will not turn around (well maybe if you're a block or two away). Make sure to research ahead of time how much extras like bungee jumping, glacier hiking, etc. cost. There are some times you can get a good deal booking with Kiwi, others had a good experience saving with other companies. The nice thing with going with Kiwi is that accommodation is guaranteed (your spot) when on the bus. Rob is the greatest tour guide and was very informative and honest. Get to know your driver so you can get the best suggestions! Bring a neck pillow for the bus- some days you spend hours on it. Beautiful trip! I'm in my mid 20s so there were a lot of younger or the same age people. If you get a good group going you can make dinners together to save. Enjoy!