Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

NotGerman7 years ago

★★★★★★★★★★

Best time of my life!

Had the absolutely best time with Kiwi Experience! The drivers makes your trip very comfortable and easy for you, they can help you sort out any problems or questions you might have +they're all a lot of fun (been on the road with 6 different drivers - loved all of them)! It's so easy to make new friends when travelling with Kiwi E, you all become one big family really fast and shares the most awesome adventures together. Surely to say I'll never forget my time in New Zealand. Thank you Kiwi Experience!

Kiwi travelers7 years ago

★★★★★★★★★★

Late but once on our way comfortable

It was an experience for sure!

Dom8 years ago

★★★★★★★★★★

THE New Zealand Experience

For all travelers who want to travel with a bunch of fun people and a well organized company - here you go. Don't worry about accommodation, activities or travelling on your own, with Kiwi that easy - sweet as!

IdaEmma8 years ago

★★★★★★★★★★

Ok Experience

Me and my travel partner went with the KEA bus pass. Overall the travel was ok. Most of the people we travled with on the bus were great and we got to see alot of the places we wanted to wisit in NZ. But there was a couple of things we didn't like as much. The personal that we booked our seats on the bus with got our bookings wrong 6 times during the 3 weeks we travled with them. In the end we started to call the office an extra time every time we changed our plans, to double check that we had seats on the right bus. The buses was almost always full, so if the bookings were wrong we couldn't travel the day we wanted. It was especally hard to get the bookings right if you stayed an extra night or more in the same place. Not all, but a couple of the drivers were also not that good at telling us about the plans for the day. Like the plans around lunch, stops and accomodation. For exempel: some of the times we didn't understand wich stop was the "lunch stop" or that we had to buy the lunch the day before. Some of the drivers were really good guides snd talked about different interesting things, but some of them talked alot about the same thing or didn't talk much at all. Partying was also something that they focused alot on, wich ofcourse can be fun but not at every stop. Most of the people on the bus were 18-22 years old, so you can stand out a bit if you are older. I also think some of the activities that we booked through Kiwi E wasn't as authentic as I had hoped, they were only for turist. But we still had a pretty good time with Kiwi E. We will never forget our travel in NZ or the friends we got here!

Maltesermel8 years ago

★★★★★★★★★★

Worth Every Moment

As a solo traveller beginning in New Zealand, I couldn't have asked for a better way to start my travels. Kiwi Experience made it all so easy from start to finish, giving me the chance to do, see and experience things I never would have on my own. The drivers that I met were all New Zealanders who take real pride in getting to show you the beautiful country that they grew up in. Sam was my main driver and you could tell he was more than happy to tell us stories about different areas that he knew from growing up in them as we were driving through. It made the trip feel more personalised. He was very informative about the activities, the places we would be staying in and about the places we were going in general. If you are hesitant at all about purchasing a Kiwi Experience pass, I would say do it! You will see the fabulous New Zealand in a way that you can't imagine and the memories that come with it are incredible. Me personally, I have made friends for life, I have memories of things I've done and sights I've seen through the bus that photos just can't do justice to and I'm already trying to make plans to come back and experience even more with Kiwi Experience.

Mossy8 years ago

★★★★★★★★★★

Awesome!

Travelled with kiwi experience for a month and had the most awesome time! Driver guides really make it - it's so sociable and you feel like you've known everyone forever in just a few days. The whole process is so easy and there's nothing to worry about except where you're gonna buy your beer!

Diggers8 years ago

★★★★★★★★★★

Best gap year experience so far

I was unsure about what kiwi experience was going to be like but after I got onto the bus in Auckland, heading for Paihia. ..I didn't look back! My travelling partner and I met sooo many nice people(from England) and from all over the world on this one bus - quite a nice though. It is a must for anyone coming to New Zealand. Your bus driver shares their knowledge of NZ and you see so many little things that you would simply drive past If you were I'm your own car. Great experience all round! (And you get some good discounts on activities!!!!)

Kenneth848 years ago

★★★★★★★★★★

Best experience ever

I'm sow happy that I bought the ticket to kiwi experience. They take you to all the places you should miss if you go by your self

Grandad of the hostel8 years ago

★★★★★★★★★★

Never to old to have an epic vacation!

Making new friends and having the time of our lives!

Scarlettjohansson8 years ago

★★★★★★★★★★

Awesome!

Got a lot of new friends on the bus. Saw the best parts of the beautiful New Zealand even if I hadn't a lot of time. Scotty, the busdriver was great and helped with everything! Lots of love to kiwi experience, the only bad thing was all the waiting at overprized cafes sometimes when we had our lunchstops.