Our Customer Reviews

This trip with Kiwi experience have been amazing! I come back home just a few days ago and I can't stop thinking about this trip. You always feel so welcomed from everybody on the bus and in general in the country too. It's a lots of fun things you can do here who are unforgetteble. You make a lots of new friends who you are going to meet after this trip. You are going to feel blessed when you come back home to your home country when you have been on kiwi experience. It's a awesome trip!

I did have a great experience with Kiwi but I do feel there are a few improvements that could be made. Although it is sold as a 'hop on, hop off' trip, this is not always as straight forward as it sounds. I understand that I was travelling during peak times, but the process for arranging different buses was not always straightforward. Having to set aside time in the day to call the office, not knowing how long this would take can be difficult to factor in. Some days you may be on a bus all day or doing an activity that takes all day. The other alternative is prebooking all your buses in advance which isn't explained until you actually start the trip. But with that is not knowing if you will like/dislike certain towns and want to lengthen or shorten a stay. An app where you could see how full buses were a few days in advance would really help a traveller to use their time most effectively. I dislike that the majority of the accommodations that Kiwi used did not publicise their rates at check- in. You can look up this info on their websites but you don't know how much they are going to charge you until you get there, sometimes the drivers were not even sure of this information. A couple of dollers here and there is not a big deal but as I was travelling with someone, it would be useful to know the difference in price between two dorm beds and a private room.

Great drive, comfortable interior, good overall value

I bought the Cheap Dog trip but ended up buying Deep South as well because it was such a great experience to know the whole New Zealand!

A few unnecessary stops and too expensive hostel prices. But the people make it an unforgettable experience

My friend was going on one of the kiwi experience tours for 6 weeks and the week before he left I decided I would tag along! This has been the best decision and such a great way to see New Zealand!!

Couldn't recommend a better way to travel around NZ. It's basically your own personal traveling tour operator who sets up everything for you--accomo, nightlife, activities, etc. and it's a fantastic community.

This pass was advised when we went to the travel agent but weren't given all the information that we needed. When we spoke to Kiwi they were happy to fill in these gaps and were very accommodating with our questions and how frequently we changed our dates. There was one bad experience with the phones, this cost us our trip to Stewart Island, but other than that the staff were great. The bus drivers can make or break the experience and we were lucky to have some great ones, (Martin - I mean you!) and this made things much easier and more enjoyable. they really go out of their way to make sure you can do the activities you want to do.

So chilled and friendly and the drivers know loads of interesting facts and the places worth stopping!

Kiwi was a great experience for the money paid, good way to get an in depth tour of NZ