Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

britt_prince9 years ago

★★★★★★★★★★

Good experience

I had a great experience with Kiwi. Met a ton of people and did a lot of different things! My only negative would be the fact that you sell out your busses and what is advertised as a hop on hop off bus, really isn't. I was lucky enough not to be on standby - but I know some people that were.. Pretty inconvenient if you ask me!

Kateeeeeee9 years ago

★★★★★★★★★★

Great fun

I had such a good time on the Kiwi bus. It was so great nit having to organise anyhing myself!

Lena59 years ago

★★★★★★★★★★

Great experience!

I always was a bit sceptical about going on an organized coach trip across NZ but doing the KiwiExperience was one of the best things I've done over here. It is a very convenient way to see all the "must dos" of this amazing country in a short time while meeting a lot of new folks and without having to worry about the organisation. I'd def do it again!

Traveller889 years ago

★★★★★★★★★★

The most sociable, straightforward way to do NZ

Makes the whole process of travelling so straightforward, it takes all the thinking and planning out of the equation and sorts it for you - you just have to show up! You really do see the whole country and can rest safe in the knowledge that you've ticked off all the main sights, attractions and activities. It's a great way to meet people, it really was amazing to show up in a new town or city and then bump into people you know from previous buses, its like a home comfort. My main point for improvement would be the system for booking ahead future buses. Although responses from the office were efficient I can't help feeling that the whole process of itinerary arrangements would be better if each traveller had an online log in or app, where they could amend their booking themselves. It becomes a little tedious to keep worrying about booking onto buses and making amendments through the office. Also feel the minimum time in Wellington, Wanaka and Kaiteriteri should be 2 nights, as you arrive late.

Matiii9 years ago

★★★★★★★★★★

travelling to the people - kiwi experience

when people ask me why i bought kiwi experience busticket, i simply answer like this; sometimes you travel to a place to see beautiful places and to explore new cultures, but for me travelling is about the people. Without The people , without your new friends , you don't feel the true embracement a beautiful place can give you. Every journey has a end but the memories will live forever, and that's The beauty with travelling. So thank you kiwi experience for your network , for showcasing the country in a fantasic way, but especially getting people with different gender, age and nationalities together! because at the end we ALL are travelers. We are one.

Nikki Wang9 years ago

★★★★★★★★★★

unforgettable memories

I had a great time in new Zealand with kiwi experience! Drivers are friendly and patiently to help me making plans. And show me the easiest way to go and do all the activities that I wanted to do. Horse riding, skydiving, tongariro crossing, Nevis swing ,kayaking and more, I got all the best experience with green bus!! Can't wait to be with you guys again soon.

Jennn9 years ago

★★★★★★★★★★

Great stops along the way. Great bus drivers!

I got the sheep dog pass and everyone was so helpful, from the staff in the Auckland office to all the bus drivers along the way that told us about the area and available activities. My favourite stops were Rotorua, Taupo and Franz Josef! I couldn't think of a better and more affordable way to travel around NZ. 10/10 would recommend!

leelee9 years ago

★★★★★★★★★★

Such a great experience

I loved how the kiwi experience took me around New Zealand, from all the people you meet to the activities you do everyday. Its such a great way of knowing you are going to see the best parts of new zealand whilst seeing off the beaten track parts also. However, I went in early autumn and the buses were very full most of the time, meaning 'hopping on or off' whenever we want if we liked somewhere ONCE we had arrived was very tricky because we we're afraid of being put on standby somewhere for a bus and being stranded, therefore less time in the main places such as Queenstown. It is is advertised on the website as being very simple however you cannot stay for more than 1 night somewhere if you don't phone and book your buses well in advance. We ended up mapping out where we thought we wanted to stay for most of the south island so we weren't on standby. Saying this, I don't regret doing the kiwi experience the drivers were fabulous, especially Dylan. He knew so much about new zealand, had such a passion for it and was so funny.

Chrissy9 years ago

★★★★★★★★★★

Great trip!

I really enjoyed traveling with kiwi experience because you stop at different places during the day and you easily meet other people if you travel in your own.

Cavey9 years ago

★★★★★★★★★★

Incredible activities

Bought my ticket a week before I arrived, made travel super easy.