Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

Sophie31089 years ago

★★★★★★★★★★

Big green fun bus

I thought the overall experience was amazing. For a solo traveller the kiwi experience bus is definitely the way to go, you meet so many people and end up making really good friends.

Britt9 years ago

★★★★★★★★★★

Amazing way to see the country

I was able to see so many cities, lakes and towns!

Elliot9 years ago

★★★★★★★★★★

Review

I bought this bus pass a while ago and spend 2 1/2 months travelling New Zealand. It was sold to me as a hop on hop off bus which was ideal for the amount of time i had travelling but it definitely was not, and had to spend a fair amount of time waiting in Queues on the phone to get in contact with Kiwi Experience to book busses far in advance. This meant that if i particularly liked one place and wished to stay longer i could only stay the amount of time that i had booked in advance as the bus was full every day and there was a huge stand by list. However if you only have a month travelling or a limited amount of time and are travelling by yourself i would recommend this bus as every journey we went on was split up by the bus taking us to particular areas of interest and different sights on the way so it was a great way of seeing and experiencing lots of things and meeting a lot of people in a short amount of time.

Gemma9 years ago

★★★★★★★★★★

So many laughs!

Had so much fun! Great drivers, great locations! Really felt like a personal experience that was tailored to everyone.

LouisB9 years ago

★★★★★★★★★★

Had the best time

Bought it back in England about 3 months ago and could not have enjoyed it more. The activities were great and had brilliant discounts. The drivers were all extremely helpful and hilarious.. We literally had to do nothing-everything was organized for us. Couldn't recommend it more!

Rebecka9 years ago

★★★★★★★★★★

Pure joy

Awesome experinece,great people and one of the best experiences I did on NZ!

Maddie9 years ago

★★★★★★★★★★

Good concept

When I booked the kiwi experience pass I got promised to see a lot of amazing stuff, meet loads of new people, have everything sorted for me(as in accommodation and activities) and that it was all very flexible, you could jump on and off as you wanted. Everything came true except the last one, which really ruined the experience. I got stock in some places for several days, just because i wanted to stay an extra night. And I know some people was stuck just because they hadn't booked 2 weeks in advance....

Julieta9 years ago

★★★★★★★★★★

Great Experience!!!!

I booked my itinerary around 6 months ago and I'm really happy I did that. The service in general was great, and so the itineraries you offer. I also met lovely people in the bus

N20169 years ago

★★★★★★★★★★

Good

I bought the kiwi experience last month and I am quite happy overall. Dave as a driver was excellent and on the other side Marc wasn't as appreciated. I really like the experience and have seen beautiful scenery. The only negative point I would say is that we can feel that kiwi experience is quite a big company and it brings us to most touristic part of NZ rather that experience unknown places. I still very much enjoy my trip and took it as a good introduction to the country so I can come back and travel differently next time.

AliB9 years ago

★★★★★★★★★★

Absolutely incredible!

Every driver I had was awesome! The views and scenery were immense! The people I met were incredible! The activities and adventures I did were insane! All in all I had a pretty mean trip! Thanks folks!