Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

njnjnj5151515 years ago

★★★★★★★★★★

Easy when not planning much

Jumping on and off the buses was really easy when you do a backpacking trip through NZ

Mil5 years ago

★★★★★★★★★★

Loved it!

I started my Kiwi trip in Nov, for 3.5 weeks on the Sheep Dog pass. Travelling through North and South Island, from Auckland to Queenstown, I found the bus to go to all major destinations (plus a few quirky, off-the-beaten-track ones) along the way and the two drivers I had were really knowledgeable! The hostels could have been better - most of the Base/Nomads we stayed at were very commercial and you felt like 'just another backpacker', but some of the others, like the one at Lake Mahinapua were so welcoming and had their own authentic vibe! Before each major destination, the bus driver will also give you information about the activities available in each place, how much it costs and a genuine unbiased review of the activity. For example, our driver Ben said to do the white water rafting in River Valley as it's a longer trip, pretty much a similar river-scape and much better value for money! Met some amazing fellow travellers from all over the world (unlike Contiki which is predominantly Aussie) and they became like a family over the 2.5 weeks we were together. We now even have plans to go to South America together in 2020! I'd definitely recommend the Kiwi Experience for solo travellers or those who don't want the hassle of hiring their own car or driving. It's a wonderful, stress-free experience!
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Charc12345675 years ago

★★★★★★★★★★

The best thing I’ve ever done!

The best way to meet friends for life and also see the best bits of newzealand! The company really cares and knows their stuff - I would’ve been lost without them!

ANDREW CHEUNG6 years ago

★★★★★★★★★★

Best trip ,I love New Zealand!!!

I m first time travel with comping car, it is wonderful trip with comping car!!!! We will come again !!!!

Alex6 years ago

★★★★★★★★★★

Best way to travel

Travelled with family, kids had much fun.

Ellen pills6 years ago

★★★★★★★★★★

Fantastic NZ experience

Such a good way to get around NZ as a first time traveller. Made loads of friends and saw a lot of cool stuff in a relatively short space of time. Bus drivers Ben L and Josh L made the experience especially enjoyable :-)

Maxwell896 years ago

★★★★★★★★★★

Great trip

Really enjoyed the trip. Josh was our driver most of the time and felt like we were friends toward the end. We also had Ben for a bit who was equally awesome, funny, and engaged with the passengers. Overall - lots of fun.

An1766 years ago

★★★★★★★★★★

Rolling through the hills

While studying abroad i decided to go travaling to New Zealand. Not knowing how or what to do chosing a hop on/off bus was amazing. I got to see so much of this country and the stories that were told while on the road were amazing. I met some amazingly sweet people and I definitely want to come back and see more, cause my list has gotten longer

SB366 years ago

★★★★★★★★★★

Wonderful with some Improvements to make

I am very happy I did Kiwi experience as it was a wonderful way to see New Zealand. I did think there was an over emphasis on drinking, which I like but I thought some stops were simply too dedicated to that activity. There was also an inconsistence in the quality of drivers with some people exceptional and others being grumpy or less helpful.
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FridaO6 years ago

★★★★★★★★★★

Would do it all over again!

I just finished my travels in New Zealand, leaving the country with a heavy heart since I've completely fallen in love with the Kiwi lifestyle and ways. Loved everything about KiwiEx, how easy everything felt with bookings (both activities and accomodation), the route and travels throughout the country and the people you meet on the bus and form lifelong friendships with. KiwiExperience made my NZ-travels the best ever!