Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

Aislingu957 years ago

★★★★★★★★★★

An amazing way to see New Zealand

I had a great time on the kiwi experience, making new friends and seeing sights I did not know could be so beautiful. Kiwi have a really good way of showing you spots along the way so you really can fit in more than you would yourself in a shorter period of time. There really is something for everyone - partying, relaxing, hiking, swimming, to falling out of a plane! It’s an experience I will never forget and cherish greatly!

littleone7 years ago

★★★★★★★★★★

Best trip ever

I bought the ticket since I was traveling alone and didn't want to buy a car. It was the best decision I could've made! I met so many awesome people, had so many unforgettable nights and saw so many amazing places. The best part about it (which I realised afterwards on a second roadtrip round NZ) is the commentary and information about the people, culture and places you visit! The legends they have as busdrivers are hilarious and told me much of what I have learnt to love about New Zealand!

Jb30187457 years ago

★★★★★★★★★★

Delivered on every front!

Kiwi has provided me with a lifetime of memories!!

No idea what7 years ago

★★★★★★★★★★

Would really recommend as solo traveller

I did southern round up and Milford sound. Great and safe way to get around South Island, lots of opportunities to see loads of places and meet some great people!! I was on almost minimum time so was with the same driver Hamish, and he was great! Really friendly and so knowledgeable about the whole country!! Felt safe the whole way even though roads are dangerous! Our bus was full of a variety of people, from 18-40s and mix of groups and personalities so you could fit in where you wanted! Cracking group of people made loads of friends :) accommodation provided is ok and perfectly sufficient but doesn't hurt to look around a bit as you can get cheaper hostels than what is offered. Kaiteri Lodge wasn't great either, kitchen was very cramped, no internet unless pay and you get allocated cutlery which you have to return and seems excessive. If there was another hostel might be worth looking into. Good deals on activities with choice of doing them or your own thing. Would say certain places like Abel Tasman if you want to go in the national park you need to spend an extra day there, as is the same for some other places like Wanaka and mt cook, so worth having at least an extra few days spare to hop off. Otherwise some places you literally spend an evening then leave early morning so don't see the place itself! Only problem I had was with the deal with mt cook connections who were quite difficult with booking and including the kiwi ex discount, and even then it would have only been a dollar! That wasn't kiwi ex's fault but something to clarify with them in future. Overall so glad I used kiwi ex, organised so well and would never have seen and learned as much as I did without them! And most importantly of course met some stunning people who will be friends for a long time! Thank you!!!

Benm5 years ago

★★★★★★★★★★

Experience and a half

I loved the kiwi experience. The whole essence is fantastic, it combines travelling and adventure with the possibility of making friends for life. The drivers are fantastic, particularly Amanda and Stretch.

Zoe155 years ago

★★★★★★★★★★

BEST MONTH EVER

I travelled with two friends and had the time of my life. The drivers I had (Emily & Amanda) were both so fab and informative and made each journey fun. The places we visited were absolutely amazing, New Zealand really is the most amazing country! Loved Queenstown especially. Would do the whole experience again in a heartbeat.

allstar5 years ago

★★★★★★★★★★

It was good

Had fun making friends, it was a lot of fun and I had a good time

Saz_the_lad5 years ago

★★★★★★★★★★

COOL BANANAS

I bought this ages ago not know what I had bought. Even when I turned up to the first bus stop my friend and I weee pretty clueless about what we about to do. But honestly I had the best time ever. New Zealand is a great country and all, but I wouldn’t have enjoyed as much of I wasn’t with the kiwi experience. When stretch told us at the beginning that I would make life long friends from it, I laughed to my self thinking it can’t be true. But I was wrong. I’ve met so many people from different backgrounds that I will keep in contact with forever. Also just want to shout out to stretch! Although I thought he was a bit odd on the first day, he grew on me a lot! He is a 10/10 guy and 100% the best out of the 3 bus drivers I had ( Martin scared me)

Shart5 years ago

★★★★★★★★★★

Sweet as

amazing views, amazing friends, amazing memories. Cool banana’s.

polly995 years ago

★★★★★★★★★★

Sooo much fun

Started kiwi not really knowing what to expect or much about it but had the best time, loved that it was as flexible as you made it and that you could opt in or out of any activities / accommodation. Made travelling so easy!!