Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

HollyM7 years ago

★★★★★★★★★★

Incredible trip!

I had an amazing time on Kiwi Experience. The driver guides were incredibly helpful, informative and friendly. We met an amazing group of people and organising activities and accommodation was so easy. The only negative was the Nomads hostel in Queenstown, which was appalling.

Faules Lama7 years ago

★★★★★★★★★★

Amazing feeling

I really enjoyed the kiwi bus tour and met hieps of amazing people!! The bus drivers have been amazing and funny and in general the overall atmosphere in the bus was just fantastic. Besides the breath taking views one of the most amazing things I enjoyed was that I was travelling in the same bus with the same people for most of the time and that everything was organized by the bus driver so didn't have to do anything and could just relax and chill. But that's also my one and only critic point. When I did my bus schedule at first I didn't really know about the fact that you pretty much see everything just by sticking on the same bus doing minimum stay. So I thought it would be great to stay a bit longer at certain places. So after all a had a lot of struggle changing my schedule back to minimum stay so that I could continue my travels with all the amazing people I just met. So what I would like you to improve is to advertise a bit more how amazing it is to keep traveling on the same bus, that most people regret switching buses and that you really don't need to stay longer at most places except Wellington maybe because the bus pretty much stops at every good location. But besides those small things the trip was just amazing and the best time of my life as of now!!

Pom867 years ago

★★★★★★★★★★

Really great fun and met so many nice people!

When I bought this trip I was a little bit sceptical but after my first day on the bus I knew it would be amazing and it did not disappoint!

Henok7 years ago

★★★★★★★★★★

Epic experience

Dylan was one of the best tour guide driver I have ever seen. Highly knowledgable and very entertaining made the tour to be one that is so memorable. New Zealand is a stunning with almost dreamlike landscapes.

Millie995 years ago

★★★★★★★★★★

Incredible experience!

I purchased my kiwi experience last year and I’m so happy I did!

May945 years ago

★★★★★★★★★★

Amazing experience

We bought this trip last minute and I’m so glad we did, we had the best time with the best people seeing the best country and doing all of the best things; was just the best!

Leslie6 years ago

★★★★★★★★★★

Easy and fun way to travel

It was great! Really enjoyed the trip

Ruthxox16 years ago

★★★★★★★★★★

Fun, friendly and informative

Bought this through STA back in the UK before I arrived and wasn't disappointed. Some things that could be improved like the prices of accomodation weren't always the best deals available but most of the trips probably were the best value out there. The drivers were all pretty funny and really knowledgeable and helpful, 110% better than the greyhound ones in Australia (from my experience so far). I made some great friends on the trip and I would definitely book with the kiwi bus again! You'll be lucky if you get Cowboy, Jared, and Stretch as drivers - all unique in their own ways!

Maeveocalla6 years ago

★★★★★★★★★★

Best Tour Bus Ever!

Dylan was my tour guide for the majority of my tour and he really made the trip for me. He is so full of information while being hilarious at the same time. He was so helpful and always had time to answer any questions that anyone had!

Kiwi4206 years ago

★★★★★★★★★★

Perfect if you have no idea what you're doing

I was so overwhelmed by New Zealand, so many places to go and had no idea what was actually worth visiting in my short amount of time. Kiwi Experience was recommended to me by my housemate and I'm glad she did. Made some awesome friends along the way and really have the feeling I saw the best New Zealand had to offer. Bus drivers are knowledgeable and helped me with my super tight budget to still make the most of my trip.