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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4184)
5
2343
4
1506
3
244
2
63
1
28

Lucya year ago

★★★★★ ★★★★★

Well worth it!

Great time! Made some friends for life! And experiences to treasure

Lisaa year ago

★★★★★ ★★★★★

Good trip

It was really nice and it's good for seeing New Zealand!

Mayaa year ago

★★★★★ ★★★★★

More than a Bus

When I bought my ticket for KiwiExperience I was just looking for an opportunity to travel around. I didn't expect what I was about to find and I was positively surprised in many ways. Traveling with KiwiExperience is more than just driving from A to B. It is the chance to find friends with whom you will stay in touch even long after the trip. KiwiExperience becomes like your mum and dad. They will take care of you, help you if you have any problems and celebrate the good time everybody has. Their goal is to make this trip of yours the best time of your life and I admire the passion with which they want to achieve that. For the drivers this isn't just a job, it is a lifestyle and a mentality and you can become a part of that. Thanks for this amazing trip, your guys are great!

Juliaa year ago

★★★★★ ★★★★★

Great, especially if you like partying

I think it's a very convenient and affordable option for a solo traveler as myself. However, I didn't realize beforehand that I'll be traveling with a bunch of partying 20-year-olds. Nothing wrong with that, though, just not my thing. I find it very useful that you can subscribe for activities in the bus and don't have to run around figuring out what to do. The driver also shows nice places to go to.

Laurence Ma year ago

★★★★★ ★★★★★

Awesome way to tour New Zealand!

I did the South & Sound loop and had a truly great time! Driver Taane was the best, he shared stories of his Maori culture and created a warm and friendly atmosphere on the bus. If you enjoy meeting people, the Kiwi bus is exciting and easy to ride with - make sure to save up so you can enjoy lots of activities! My absolute highlight was swimming with dolphins in Kaikoura (do the early morning one!). I was unlucky with the weather and even stuck in the country for an extra day due to to floods, but the people I met along the way made this experience fun and the drivers were super helpful in this tricky situation (shout out to Rob!). Bear in mind that the minimum time is a bit rushed, so don't try to cram too much in, better to have a few extra days to play with. I will likely come back for North Island!

SH2020a year ago

★★★★★ ★★★★★

Convenient travel through New Zealand

Myself and a group of friends bought the kiwi bus pass for our travels through New Zealand last month. It proved to be a worthwhile investment as we made great connections with others along the way and stopped off at some amazing spots we probably would have otherwise missed if we had opted to do a road trip. The bus is very social so if you are looking to meet people, regardless of whether you are a solo traveler or travelling already as part of a group, the kiwi bus pass will be a great option for you. The drivers are very knowledgeable and helpful in pointing out great things to do and giving advice and tips that will help you along your journey. Further, the kiwi bus reserves places at hostels for all its travellers so nobody goes without a bed for the night; this can be particularly useful in high season where hostess can fill up quick. Also, the clipboards that go around with all the activities in each place prove to be a hassle free way to book into unforgettable experiences on your kiwi adventure. A further note on the buses: if you are travelling in high season (jan/Feb) as part of a larger group (we were a group of 6) be aware that changing your buses and itinerary can be more challenging as the buses tend to be quite full. This just means you are less flexible with the hop on hop off style of travel. That said, myself and my friends thoroughly enjoyed travelling with the kiwi experience and would highly recommend it to others looking for a convenient and easy way to travel around the spectacular country of New Zealand.

Dominica year ago

★★★★★ ★★★★★

Great Trip

I had a great time with kiwi experience. I met so many new people and saw the most beautiful places in New Zealand.

Julie McManusa year ago

★★★★★ ★★★★★

Great but bit more info needed!

My experience was great & the drivers were very friendly, knowledgeable & helpful. However the company did not provide enough info/clarity that they reserve space for 1 night in each stop at a hostel. That wasn’t clear so I’d booked different hostels & didn’t stay with rest of group which makes it easier for pick up, etc. Some of the drivers have a list of key info/how it works that they wrote so would be good to get & share across whole company. It was really great but I had my ticket on the sale price, I would not have been as happy if it had costed more

Rosannea year ago

★★★★★ ★★★★★

Well organized and great experience

We'd booked for a year ago at a travel agent and it was better than we expected.

Nestor Besnusa year ago

★★★★★ ★★★★★

Was cool

I Mac with The Kiwi bus since 2 month and it is really cool

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