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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4184)
5
2343
4
1506
3
244
2
63
1
28

Xeniaa year ago

★★★★★ ★★★★★

Great experience

Pretty well organised, we were able to get on the buses we changed last minute, however they only let you know the night before so can be stressful at times. Great for socialising.

Lena Berga year ago

★★★★★ ★★★★★

Great trip with awesome memories!

I’m doing the funky chicken tour and it’s a great way to see the whole country in a short amount of time!

Tom Bangerta year ago

★★★★★ ★★★★★

Nice trip

I just did the Funky Chicken tour from Auckland back to Auckland and it was a great experience to see the whole country

Katiea year ago

★★★★★ ★★★★★

Loved every minute of the kiwi experience

I loved my time on the kiwi bus. I was so nervous leaving Australia and a group of friends I'd made and coming to New Zealand. I didn't need to be worried..... We were one big kiwi family within a few days! We all changed our itinerary so we could stay together and stay with Guy our amazing guide and driver. Kiwi makes it so easy for you, booking all your accommodation and activities, giving lots of advise, info and free parts of new Zealand you would never get to see on your own. I had the best 5 weeks and couldn't honestly recommend the kiwi experience enough. It will change your life and the memories will stay with you forever. I did the whole kit and caboodle which I would recommend. Only downside was the deep South which was very beautiful and scenic but there was nothing at all to do there. It was nice to chill though after a hectic few weeks on the bus! Special thank you to Guy who made our trip and experience what it was! It wouldn't have been the same without you. Your bus games, humour, annoying jokes and general banter made our experience! One downside was one bus driver I had for a very short time going back up to the north was Nancy. He was extremely rude, not helpful and didn't seem to enjoy his job! He left so many passengers at many stops including me. A very kind woman let me use her phone and I was able to get a lift with her and catch up with the bus. I learnt he does this a lot with passengers! Thanks to rob for making the last few days of my kiwi journey a happy one to end on! One more thing that might be helpful is a welcome email explaining the whole process, how to download the app and useful info eg not booking your activities through travel agents and doing it on the bus! I got caught out by Happy travels in Auckland by the whole "its peak season and there will be no room" An email from kiwi would have stopped me doing this! Thank you

Ellinor27a year ago

★★★★★ ★★★★★

So good bus driver and trip

We had Guy as our bus driver and he really made this trip the best one! Making everyone social, coming up with games, knowing everybodies names, telling all this good stories about New Zealand! I really liked all the stops! Except for Westport and I heard Deep south wasn't that good, and Milford Sound was a bit rushed so we did that in a van instead. But all of the other many stops were amazing!! Really good itinerary, a little bit rushed (we did minimal time), in the beginning it was intense and I didn't really knew if I liked doing it so quick. But then you get into it and you learn how to enjoy everything in a higher speed!

Emma erikssona year ago

★★★★★ ★★★★★

Good way to see the country

I bought my bus ticket about 1,5 month before I got to new zeeland. It was such a great way to see the country since I was traveling alone. I got to meet a lot of people and I didn’t have to worry have to get around or what I should focus on. The bus driver Harry was helpful if I had questions or had to sort stuff out. I would definitely recommend people to do it. But if I had the chance to do my trip again I wouldn’t do it on minimum time cause I felt I’ve would like to have more time in some places.

Niamha year ago

★★★★★ ★★★★★

Fantastic

the best start to our trip & made some friends for life

JosephinePuggaarda year ago

★★★★★ ★★★★★

Just as I hoped

Great Experience. Allahs Nice drivers. Very informative. Nice nusses. Chille but still countable when Coming to timetables etc. Nice people on the bus. Easy with accommodation and Bus Pick up.

Lynna year ago

★★★★★ ★★★★★

Experience of a Lifetime

I did south and sound and had the most amazing trip. The south is so beautiful and you see all the nice spots and places. I also gained a family with 5 other travellers.

Emily Adamsa year ago

★★★★★ ★★★★★

Miss

An amazing way to see the country if you're travelling alone or in a couple. You meet so many people and are given lots of information about activities along the way. Such good fun!!

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