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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!




Rating Snapshot


★★★★★ ★★★★★
4.5 (4184)

Hugh Carey3 years ago

★★★★★ ★★★★★

Incredible To Sum It Up

An unreal experience, seeing New Zealand at its heart, with some incredible people!

Manisha3 years ago

★★★★★ ★★★★★

Experience for life

First time solo traveller i was bit nervous but as soon we had first gathering and info session with our Guide "aho" everything went so smooth. I wish i had done longer tour then 7days. Met amazing bunch of people. Our guide was the best he took us to best bars, restaurant, lookout point. Everyday we got best deals for food and drinks. 2nd time travelled to NZ but this time i have taken so much information about country and culture is mindblowing. Everyday was informative and fun filled. Ppl from all around the world got together, enjoyed, look out for each other was just speechless. I am so thrilled i joined kiwi experience small tour.

Charlotte3 years ago

★★★★★ ★★★★★

Best way to see New Zealand!

We spent just under a month in New Zealand and bought the Tiki pass. We were worried we’d spend ages on a bus travelling but Kiwi Experience tailor it so you always have the right amount of time in each place, and it’s easy to change your itinerary if you want to. The bus drivers are so much fun and very helpful- making it so easy to find activities in each place you stay. I would definitely go back and do it all again!

Samira3 years ago

★★★★★ ★★★★★

The Best Bus ever!!!

This is hands-down the best way to see New Zealand! All the stops are so well thought out that they know the best places for photo ops and how to maximise your coastal view. I was truly able to take in the beauty of New Zealand with kiwi experience and I love the flexibility of the tour where I could spend as long as I wanted in each location. Once you're on the bus, everything comes easy from making friends to planning activities.

Mya3 years ago

★★★★★ ★★★★★

Great experience !

I had the most amazing week in New Zealand in the both island! I loved kiwi experience, and I would 10/10 recommend it to anyone who asks about it ! I had an amazing driver , Matt! And even though it was his first solo drive, he did an amazing job and he was very helpful ! Such a sweet, and thoughtful guy ! When I come back to New Zealand I’ll be letting Kiwi experience take me around!

Paige Leone3 years ago

★★★★★ ★★★★★

I want to move here!

Had a really great time on this small group tour. So happy I chose this over the big bus. Made lots of friends and lots of memories!

Laura3 years ago

★★★★★ ★★★★★

Really fun small group tour

I had a great time on the Kiwi Experience small group tour. The people were all lovely and Tim our group leader was great fun. The visit to the Maori village was amazing. I really enjoyed watching their performances. As the tours are new, my only suggestion would be to make it a bit longer. I would have liked a full day in Wellington and also to do Abel Tasman national park. Apart from that, I couldn't fault it.

Emily Jolliffe3 years ago

★★★★★ ★★★★★

Experience of a lifetime

The kiwi experience was a great way of seeing the country with a huge range of activities on offer, as well as local knowledge from the drivers and the opportunity to spend longer in different places. I also thought the idea of encouraging everyone on the bus to spend their nights accommodation at the same hostel was brilliant - an opportunity to get to know each other and become more of. 'bus family' rather than just a transit bus!

Benny3 years ago

★★★★★ ★★★★★

Superb tho beaten by NZ weather

Had a nice 10 days with Kiwi experience! Despite the dreadful weather at Franz Josef which left us nothing, the other spots are totally amazing and our guide Tim is definitely one of the best - knowledgable and fun!

Hayley3 years ago

★★★★★ ★★★★★

Pretty good!!

When I purchased this a few months ago I thought I was doing a 3 day tour with others doing the same thing. I didn’t realize I was joining an existing tour, otherwise I wouldn’t have booked it. I think this could be better advertised. It was just really awkward to join a group that was already established. The free day in Franz Josef was a bit of a wash out, which isn’t anyone’s fault but I’d hoped others would want to do something fun to kill the time but people just watched movies and hung out on their own. I think having some sort of introductions/ice breakers when we’d arrived on the bus would have helped feeling isolated during the tour. The accommodations and included activities were really great. I enjoyed the greenstone activity and the breakfasts were good. Our tour guide was very sweet as well.


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