Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

Størm6 years ago

★★★★★★★★★★

Awesome travel in a beautiful country

My travel was generally great. I travelled mostly with Strech and Simon and both were awesome. Good comentary about New Zealand and funny. But I think there was a little to much focus on the parties, tho I understand that Parties are Kiwi Experience thing.

Lion6 years ago

★★★★★★★★★★

Sweet as Bro!

I bought this Trip a while before Christmas and I did Not regret it! It brought me to the Main spots I wanted to See, was organized, I Met great people and saw beautiful places! I also loved the Stories the Driver were Sharing while Diving on windy roads ... Loved it!

Mallan6 years ago

★★★★★★★★★★

Great Experience When you’re not prepared

I bought my bus pass about 3 months before we went to new Zeeland. It was a very good experience, especially since me and my friend didn’t really know what we wanted to do during our time in new Zeeland. It was nice that you didn’t have to research on your own, but you could simply listen to the driver and talk to them if you had questions. Bad thing was that we didn’t get enough information about how the trip was going to be like before. It could be good with more info on the website and also in the mail that we got so you could be more prepared.

Shannonodd7346 years ago

★★★★★★★★★★

Great time

Started our tour in the south and had many different drivers, such a good time down there, and then flew to the north and did the whole of the north island with Cory, such a good driver, best one we have had in the time we have spent in new zealand!

LizzieG6 years ago

★★★★★★★★★★

So much fun!

So happy to have chosen Kiwi to show me around NZ! Met so many amazing people and saw so much beautiful scenery.

JrmFR6 years ago

★★★★★★★★★★

Great experience, explore, make friends & memories

I did the kiwi experience bus tour in the North Island for 12 days, with a few extra days and a trip to Paihia. It was really a good experience and I am glad I did it. Everything was planned well, everyone was very friendly and I discovered a new country with a flexible schedule. I really appreciated that. The only points I could notice to make better the kiwi experience are : - Give more data in the wifi of the bus. I know it might be expensive, but it is part of the experience, and this is also a way to talk about the kiwi experience for us : send photos... - You should tell us to use the #kiwiexperience on social medias if you want more people to acknowledge it. - The application gives a few important information (itinerary, activities...) BUT it really needs to be updated with the correct prices, itineraries... I am pretty sure that you could give that opportunity to someone that would have a profile similar to mine or to any backpacker travelling with kiwi experience. He could take proper photos, write reviews, and mostly update everything that he notices during the tour to update the app. Thanks for that trip, and I wish you the best ! Kindest regards

Tim6 years ago

★★★★★★★★★★

Great camper

Perfect for two person, good space and nice to drive, the ex. 6 gear good when driving in the mountain. we made nearly 5000 km in 21 days

johanna07066 years ago

★★★★★★★★★★

Perfect to see NZ in a short time

Nice way to see NZ when you don't have a lot of time, great people, but a lot of couples, so sometimes not so easy as a solo traveller. Some drives are very long, especially the ones going from Wellington to auckland. Otherwise nice stops along the way, supermarket stops are perfect. I really enjoyed the time, even though some drivers were really annoying when you just want to sleep on the bus. I had a great time with Kiwi Experience!

ew1236 years ago

★★★★★★★★★★

Wonderful way to meet people and travel!

I didn't know what to expect with travelling NZ on my own on the Kiwi busses, but I had a wonderful time! I made friends on my first bus who I would see throughout my trip. One of the great things about travelling on the Kiwi bus, is that you can hop off anywhere you want and do exactly what you want to do. I was tight for time, but even travelling between destinations, you stop at some magnificent sights! Simon was a great and entertaining driver! Though i went traveling alone, it felt like i was travelling with friends! Travelling with Kiwi is a very low hassle way to travel.

Robborb6 years ago

★★★★★★★★★★

Exciting experience!

I went for the five day trip on the north island, and it was so much fun. Many stops on the tour and I got to see so much.