Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

Alex_Crunchie6 years ago

★★★★★★★★★★

One of the best things I’ve ever done.

I’m quite an independent person but leaving things in the hands KiwiE makes life so much easier!

Mills996 years ago

★★★★★★★★★★

Amazing trip!

Didn’t really know what to expect when we bought the bus tickets, but so glad we did Couldn’t have asked for a better time. Definitely would reccommend to everyone. Drivers made it so easy to book onto different activities and were there if anyone had any questions.

Matilda Helene6 years ago

★★★★★★★★★★

Wonderful trip

Very helpful staff, perfect van to stay in. We are so thankful for the service, thanks!
Featured

janabanana6 years ago

★★★★★★★★★★

Absolutely amazing!

I thought kiwi experience is just a bus with a few random people going around NZ doing some tourist stuff and that’s it. Well I was surprised about how it actuallye was. It is a family! I met the craziest, funniest and loveliest people from all over the world. I couldn’t be more thankful for the best time with the best people.

Sassha6 years ago

★★★★★★★★★★

AMAZING!!

I was Alone, but I met so many wonderful people and had soo much fun! The activities were so great and this is definately a trip I will nerver forget...

Orla6 years ago

★★★★★★★★★★

Loved it !

The kiwi trip was great, buses excellent! Two recommendations are: 1. The drivers to provide more info at the start of the tour as to how the hop on hop off works...maybe with a sample itinerary or something as it took a while to get to grips with that. 2. That the app be updated to allow hostels bookings/payments etc...this would speed up check in!

NathaliaCh6 years ago

★★★★★★★★★★

Amazing and unforgettable

I went to NZ in January the weather was nice and I enjoy my trip from the beginning to the end

Mln_976 years ago

★★★★★★★★★★

Amazing way to see NZ

I did my trip in the minimum amount of time that was recommended on the pass. It was amazing. The people I got to meet were all very nice. Especially the Bus driver Ben made the experience as amazing as it was. He really knew what he was doing and talking about. You could tell he loves is home. We got a lot of tips from him what to do in the different stops. The activities and hostels were also very nice. Although some hostels were pretty expensive. But that’s just how it is.

Bambi1126 years ago

★★★★★★★★★★

Great adventure!

I will never regret that I bought this bus pass, it was the funniest adventure i ever had done!

Scott6 years ago

★★★★★★★★★★

Kiwi Adventure

My husband and I thoroughly enjoyed our trip. We spent 7 days driving around the North Island. The staff was very helpful in getting us set up and going. Our van worked very well. We had one problem where the sliding door did not close properly. We called the help number and they sent someone out in 90mins. The guy was not able to fix it but did at least get it shut and locked until we got back to Auckland the next day.