Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

mbfg6 years ago

★★★★★★★★★★

Great NZ Experience

I bought this Kiwi Bus ticket very spontanously, when having a chat with someone of PeterPans. I really enjoyed that they took over so much of my planning (hostels, booking you into activities, etc.), so I didn´t had to spend too much time on organisational stuff. On one side I really enjoyed the stops we had, when travelling from one place to another, for example to have a beautiful walk or just a photo stop. But on the other side, some of the cafe-stops were just too much. Especially when we extended the break and didn´t left at the agreed time. So it was a bit annoying that, through all these breaks, the travel time was way longer than necessary. I didn´t liked when I only had a few hours in the afternoon/evening at some places, because we arrived that late and left the next morning again. So i definitly recommend to stay longer at some places (e.g. Wanaka, Dunedin) and to check which accomodation you will stay at. Often it´s worth it to book another accomodation yourself (for example YHA, instead of staying at the guaranteed hostels). Another thing I wanna mention is that I was sometimes really annoyed of the bad conditions of the busses (especially at the deep south). Also I didnt´t liked when some bus drivers let themselves get distracted or used there mobile phones while driving. But generally the bus drivers were all very friendly and a great help. Often they told us really interesting stories and facts. I think that Kiwi Experience is especially a good option for people that are only for a few weeks in NZ and for people that are travelling alone.

Marie Itarille6 years ago

★★★★★★★★★★

Good experience

I have a really nice trip ! The drivers were cool and funnyand they do all they can for you to have a good time. It is really convenient not to think about booking your bed as the driver do it for you. The driver also stop at some beautiful spot for pictures and explainations. The only negative point to me was that some drivers put the music very loud on the bus.

eliri93276 years ago

★★★★★★★★★★

Awesome Time!

I am really happy that I decided to travel with Kiwi Experience. I made good friends and great memories. The way Kiwi works give you a lot of possibilities to plan your journey and I saved some bugs by booking activities with Kiwi. The drivers make every drive special, their humor is great and they know a lot about the country and the people in NZ. The only thing I didn't like was that you always pay more money for hostels by booking with Kiwi than you pay by pre-booking the same rooms. Thanks for this great time. I would do it again!

Nat366 years ago

★★★★★★★★★★

Good time!

I went on the Kiwi experience last month and it was great. I only had two drivers as my time was limited. Our first driver wasn’t so great/friendly, but our second, Bods, was the best! super helpful and friendly. Great way to get around New Zeland. Seeing as I only had a little time, I didn’t feel like I had enough time to experience and absorb too much local culture. I would recommend spending more time in each place if you can. But the kiwi xperiencennade travenlingbNZ super easy and continent!

Lotje3336 years ago

★★★★★★★★★★

Loved my time on the kiwi bus

This was the perfect way to travel alone and meet a lot of new people. The bus stops along the way and the driver gives explanations on scenery which is great! Had an amazing time

Abrahaamssson6 years ago

★★★★★★★★★★

Great way to see New Zealand

I am really happy that I choose to travel with kiwi. I got to see a lot of New Zealand, and opportunity to do many activities. Amazing prizes for the activities of you book with kiwi as well. Sometimes though, you got the feeling that you know exactly what to do(from what the driver told you) but when you got off the bus it was still a bit blurry. But it all always worked out in the end. I traveled on the funky chicken, which had a minimum of 21 days, I had almost 35, and I do think you need at least 30 days, just so you can have extra days where you want to. There’s so much to see and do.

Anniskad6 years ago

★★★★★★★★★★

Great Way to see NZ!

Kiwi was a really nice way to travel. I saw so many things in a very short time period, and I’m sure I would have never been able to see as much if I had travelled by myself. Also people and drivers were really nice, and we met so many people from all over the world.

Tombmitch6 years ago

★★★★★★★★★★

Great experience

Me and my partner had a fantastic time touring both the north and the South Island. The highlight of our tour was definitely the beginning, travelling with Stretch from Auckland through to Wellington. He was a fantastic tour guide and advice giver, his knowledge on native New Zealand- country and language really made our tour.

Lydiagoodman6 years ago

★★★★★★★★★★

Unbelievable experience

I didn’t plan on doing the kiwi Ex, now I’ve done it I wouldn’t recommend any other way of travelling New Zealand. I met incredible people and had the experience of a life time. Thank you kiwi for memories and friendships that’ll last me a lifetime.

Maddie21996 years ago

★★★★★★★★★★

Best experience ever

We bought this package about a year ago, and were a little unsure about what it would be like. But once we got on the bus we knew it was a great experience. All bus drivers so so friendly, but have to say Simon was the best, even when you get stranded in Franz Jospeh. Easy to call the office whenever you have a problem, and all bus drivers can help with all your travel plans. Definitely would recommend to anyone who’s planning on doing this trip, but book all buses in advance, as it’s not just a hop on hop off, booking needs to be a few weeks in advance, but that’s the only constructive feedback. Best 5 weeks ever!