Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

Juju6 years ago

★★★★★★★★★★

Best experience!

I had an amazing trip through the whole of New Zealand!! I fell in love of this country! Thanks to KiwiEx, I didn’t stress about anything, I just let myself drive through the country. It is really nice not to worry about accommodations etc. The activities are awesome, so much choice! I just wish a night more in Wellington is in the pack, but apart from that, the organization is amazing. I was able to meet so many people, all across the world, and that’s the best! Thank you so much, thanks to you I had the best time!

Brunonline026 years ago

★★★★★★★★★★

Good experience

It's a good way to visit the whole country in a fun journey.

Sam256 years ago

★★★★★★★★★★

What a way to travel New Zealand!!

Back in April, I didn’t have a clue where I wanted to be but knew it was in New Zealand somewhere! So I looked up Kiwi experience and thought it was the best option and I wasn’t wrong! I bought the whole kit and caboodle bus pass and started my adventre in Auckland. I travelled to the bay of islands and before I knew where I was I fell in love with the beautiful landscapes that you see whilst on the bus. I’ve met some fantastic people and the drivers were so helpful. I had no idea what I was doing and was travelling alone so it was great to hear advice from the knowledgeable drivers on where to stay longer and what to do. Every place I have been to has not dissapointed me! I couldn’t actually say what my favourite part of the trip was as it would be too hard to choose! I loved the skydive in Taupo, the caving in Waitomo and all the free walks that we were taken on. I have to say though that the overnight stay in the Maori village in Rotorua is a must do!!!! It was the highlight of my trip! I’m now thinking about my next adventure and when I can come back to visit New Zealand because it truly is a wonderful country. Thanks Kiwi experience for an amazing adventure!!!!

Mkö6 years ago

★★★★★★★★★★

Good Experience

The drivers are friendly and reliable. Overall a good opportunity to meet people and to have a good time. I have only one negativ remark that the hop on hop off is not very flexible like it is sold. In December it is often not possible to stay somewhere longer if not booked in advance as the buses are full.

DJLordy6 years ago

★★★★★★★★★★

So glad I decided to go with Kiwi Experience!

Going with Kiwi Experience was probably the best decision I made on my recent trip to New Zealand. Having not done any preplanning for the trip, the itinerary the buses take ensured I got to see the best bits during my limited time there. Our bus driver, Guy, was brilliant and really made the experience enjoyable with his stories, humour and knowledge of the country. The hostels selected by Kiwi Experience were really nice and were by the best I had stayed in whilst travelling l. For me, the best thing has to be the people I had met on my bus, who made my trip memorable and I am pleased to say are now good friends. I will look forward to seeing them all again soon! Thank you Kiwi Experience!

Stella6 years ago

★★★★★★★★★★

Easy to manage your trip

I bought this pass two months before start my trip on December. Before I bought the pass, I asked a few questions about the pass though web chat, quick response from staff. Also, I didn’t receive the itinerary after paid the pass, staff Amelia help me a lot. We my trip started, driver Josh is a nice guy, he help us to change my bus booking since I have to stay a longer in Queenstown. I saw him to jump bungy. Since I travel on December which is peak season, any change of bus booking should inform Kiwi as early as possible. I have to wait until the day before I leave, kiwi can confirm my bus seat is available or not, it is a little bit inconvenient. Overall, I like kiwi experience, drivers are professional. Have guarantee first night hostel dorm bed and discounted price of some activities.

Ari136 years ago

★★★★★★★★★★

A lot of great memories !

I'm glad I've been visiting New Zealand with kiwi experience during one month, because I've seen so many things and met so many great people... It's the kind of trip that you can't forget. Even if sometimes I felt a bit on a rush, doing some really quick stop at some places where I wanted to stay more. The accomodations are not the cheapest just like I expected and there is some drivers better than others. It couldn't be perfect, but I have no regret to have booked this trip and I will recommand it to anyone who want to travel few weeks in NZ.

jk7476 years ago

★★★★★★★★★★

Loved my Trip!

Was a great experience. Went to all the places I wanted to go to, and was really flexible with what I wanted to do. The bus driver was a lad.

KatieL6 years ago

★★★★★★★★★★

Great way to see the island in limited time!

Bought this package just for the South Island. Was flying out for my friends wedding in Christchurch however wanted to see the island before the big day. I feel like I packed in a lot of activities and different places along with meeting new people. A lot of times spent on the bus although worth it when reaching each destination. I would have liked to have had the time to stop over longer in certain areas, which would be possible when not on a schedule.

Dialga6 years ago

★★★★★★★★★★

Awesome time

First, I wasn't sure what I'll get for the price. Now, on reflection, I did some of my greatest experiences with you.