Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

NicNock7 years ago

★★★★★★★★★★

I love New Zealand and Kiwi Experience

I would like to go back and make the south island with kiwi experience

Jornoo7 years ago

★★★★★★★★★★

The people made my trip!

the sheepdog pass was amazing, same as the people!

Ellieilling7 years ago

★★★★★★★★★★

Highly recommend

This was a brilliant part of our trip, neither me or my bf can drive so this was perfect because to get anywhere in NZ you need to drive. They took us to all the cities that are worth visiting and would often drop us off in nice little towns that had good walks or a tourist attraction. We felt that the experience allowed us to see as much of nz as possible and we had a great bus driver who would give us stories and information about the area. Also we did alot more activities than we thought we would do sometimes you go to places that has nothing to do apart from the activity. We made some good friends on the trip too there is a real sense of community on the bus. The thing i didnt like is that we had to stay in hostels called base which aren't nice they are always above a bar and its always very loud. You can chose to go to other hostels but sometimes have to make your way there.

Beczz7 years ago

★★★★★★★★★★

bus tour

Had a really good time on the Kiwi Experience bus tour! It is well planned and a great way to explore New Zealand. The office staff were very helpful The bus driver/guides varied a lot though, some were really amazing while others were stressed and not always very approachable. 1even telling off the bus like a group of naughty school kids.

MelFre7 years ago

★★★★★★★★★★

Awesome trip

I am glad that I went with Kiwi Exp. to NZ. I met so many lovely people, saw stunning places, did awesome activities. I will never forget my time in NZ with Kiwi. Thank you for this great experience. It was epic!

Vidal7 years ago

★★★★★★★★★★

Very good experience

Everything is very well planned and easy for travellers. I would improve the WiFi in the bus, 300 mb per week is not enough. I also have to mention that one of the drivers I had (Gina) was very arrogant, she didn’t treat me well, in Mahinapua she said she thought I had to go to sleep because Inwas drunk and she was much more drunk than me, I am not a kid and no one has spoken to me like that since I was about 20

Bobsxo6 years ago

★★★★★★★★★★

Epic experience!

I did Kiwi-experience with two friends as we wanted as little hassle as possible, so the planned itinerary, the guaranteed accommodation and an easy way to meet other travellers were what appealed. In this way it met my expectations, as having the trip organised meant we didn't worry about what we were doing or where to go. The only aspect I found stressful was the standby list, as if you weren't on your chosen bus it would mess up the rest of your trip. In high season especially you could be stuck somewhere for much longer than you intended, so my advice to others would be fully plan your busses in advance if you are on a tight schedule (we were there for 1 month, which although was plenty time to see everything was not enough to utilise the hop on hop off service properly.) Other than that my experience was epic! I've met friends for life amf can honestly say my month in NZ was one if the best in my life so far! Do it!!

Fabusla6 years ago

★★★★★★★★★★

Top spots from New Zealand

Had a great time in New Zealand and it's easy to get around with KiwiExperience. They show you the "must seen" spots & they can tell you a lot about their culture.

andi11026 years ago

★★★★★★★★★★

KEA + Cape & Bay

My KiwiExpierence in december was a blast! Made ton of new friends and gained a lot of expierence and knowledge about NZ.

Jack12346 years ago

★★★★★★★★★★

Nice Trip

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