Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

kklemmen8 years ago

★★★★★★★★★★

Really great especially for inexperienced traveler

My friends and I booked our trip from our two week break from school, and it was amazing! Everywhere we wanted to do you took to us, AND found the accommodation. The discounted prices for activities were amazing as well, and I loved that I was able to do everything I ever dreamed of on the South Island.

Dawn238 years ago

★★★★★★★★★★

Fun and over too quick

Overall it was a brilliant experience. I had Rick, Elliot and Dylan as my driver and Dylan definitely shone out as the best. The Kiwi Exp was organised, well planned and great value for money. Would do it again without a doubt.

Addie8 years ago

★★★★★★★★★★

Glad I booked!

I decided to go to New Zealand whilst I was in Australia but had no idea where I wanted to go and how to plan my tour. Then at one hostel I saw an ad for kiwi experience and it looked ideal for what I wanted and luckily was on sale. I'm glad you can pre book some accommodation however if I had to give some constructive feedback it would be great if (for people like myself who were on minimum time and definitely not changing that) we could book all accommodation before hand. Other than that I was extremely impressed with how kiwi experience is run and the people were excellent. Special shout out to my 2 drivers I had Ivan and Kathy, they were nice and helpful and loads of fun. The places we stayed were some of the best I've stayed during travelling and the activities were great. Thoroughly enjoyed myself and has made me want to come back to New Zealand!

Taylor8 years ago

★★★★★★★★★★

Most amazing trip

New Zealand was the time of my life! Everything with Kiwi is so nicely organized I didn't have to plan anything but buy a plane ticket to the country and make sure I got on the bus in time! All the bus drivers I had were very knowledgeable and fun! All the hostels we stayed at were super cool! The best part was the amazing people I met on my bus. We became so close and that really made my experience a great one

Mr_travel_man_420_blaze8 years ago

★★★★★★★★★★

Really enjoyed it

Informative and helpful drivers. Great stops and activities. Would 100% recommend to a friend. Gutted I can't do it all again!

Stanners8 years ago

★★★★★★★★★★

Well thought out tour

I brought the full package at start of march and have finished after 8 weeks on the road. The drivers are very knowledge and always happy to help. Using Kiwi gives you the opportunity to learn the history of the country and places you visit. The stops at points of interest along the way break up the journey well and the group's are generally positive about everything

Chicago1238 years ago

★★★★★★★★★★

Guy! Guy! Guy!

Such an amazing two weeks. If you can get Guy as a bus driver- do it! He makes the long bus rides so fun and goes great lengths to ensure every single one of his passengers has a great trip.

Ellen5648 years ago

★★★★★★★★★★

Had a great time

Overall I had an awesome time. It rained almost the entire time I was there but my bus drivers really tried to help us get our money worth. I really appreciated when our drivers tried to help us when things went wrong and the kiwi office staff was always very helpful. It was super easy to change our bus route! That being said the bus driver made the trip. When we had a good driver we had an amazing day. When we had a less then stellar driver our day was not good. Our first driver Luke was amazing! He was so helpful and fun. I give him 10/10. I would totally recommend kiwi experience and probably would have had a better time if a cyclone had not just hit New Zealand.

Ellie8 years ago

★★★★★★★★★★

Amazing experience

I bought a kiwi package mainly just as a means of transport to get around New Zealand, but it turned out to be so much more than that. Everyone on the bus is so friendly and sociable, it's impossible not to make friends, and some of the people I've met on kiwi experience I know will be friends for life. Accommodation booking and activities are so easy to do through kiwi - you just sign your name on a sheet and you're sorted! The biggest problem is blowing through your budget because there are so many amazing activities on offer! I would recommend kiwi experience to anyone, especially solo travellers - it's easy, fun and you will have the time of your life!

Alex12348 years ago

★★★★★★★★★★

Fun was had

Bought pass in February enjoyed my stay in New Zealand, was against doing kiwi at first and wanted to do it all on my own. In the end decided to use kiwi when I saw a offer on glad I did met loads of great people and went places I probably would have missed out on if I went and did it myself.