Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

FromSeattle18 years ago

★★★★★★★★★★

Great time, easy to get around

Riding the Kiwi Experience bus, communicating with the office, and setting up activities and accommodations was an easy quick experience. Kyle gave us plenty of updates and opportunities to ask questions throughout the trip.

Stephanie8 years ago

★★★★★★★★★★

Amazing!

This was easily the best thing I've ever done in my life. Met some amazing people saw some incredible things and had the most mind blowing experience. It is surreal to look back and question whether it all happened or if it was just a dream. You never know the value of a moment until it becomes a memory.

katesblates8 years ago

★★★★★★★★★★

Much better than I thought it would be!

I'm happy I chose Kiwi Experience as it was a great way of meeting new people, seeing places that I wouldn't have necessarily visited on my own and the bonus of having garaunteed accommodation. I was initially worried that it would only be 18-20 year old on Kiwi as I've been told previously that it's a 'party bus' and thankfully this was not the case; I was able to meet people of all ages from all over the world and the experience was totally what I made of it which of course did mean partying sometimes. The bus drivers can really enhance your experience. I was lucky to have Dylan as a bus driver for a week of my South Island trip and he was super knowledgable, passionate and fun to be around. No other driver quite compared to him. The activities such as glow worm caves, Mouri village overnight stay and Hobbiton were all great highlights. Overall, a really great experience and it was really good to have my accommodation guaranteed over the Christmas and New Years period.

JoshD968 years ago

★★★★★★★★★★

Amazing experience!

Such an amazing experience with amazing people! Bus driver was very entertaining (cuddles) could go on for ages about all the amazing places and experiences but you really need to experience the magic yourself!

Sanam8 years ago

★★★★★★★★★★

Great way to see NZ!

I bought the pass because I only had a limited time in NZ and I wanted to see as much as possible! This was the best way to travel NZ as a solo traveller because it was so easy to meet people. I would definitely recommend it!

TashJ8 years ago

★★★★★★★★★★

Absolutely loved my trip!

I travelled around New Zealand with a friend, we travelled for about 2 months and had the most amazing experience! We have been pushed beyond our comfort zones and have had so many amazing opportunities thanks to you guys! They guides were all amazing and knew so much about the places, where to go, what to do! I also had my birthday while we were out there and travelled from Wanaka to Queenstown.. the guide was awesome and we both bungy jumped from the bridge getting dunked in the water! Thank you so much for the best trip in my favourite country so far!!

J3ss958 years ago

★★★★★★★★★★

Best trip I've done so far!

Did the Whole Kit and Caboodle and it was fantastic! The places are amazing, the activities and awesome and the drivers make the whole experience all the better! They are so knowledgeable and are so friendly and up for a laugh, but also very happy to help when needed! The trip was absolutely fabulous and is definitely one of the best things I have ever done!! Would recommend to anyone and everyone!!

Loza8 years ago

★★★★★★★★★★

Really good fun

Just spent 6 weeks on and off the kiwi experience bus. I really enjoyed the trip and would recommend to anyone else travelling with a short time period.

Sassy8 years ago

★★★★★★★★★★

Amazing experience

The kiwi experience was over and above everything I expected! I met some amazing people who im sure will be friends for life. The drivers were all so knowledgeable and took us to some incredible places.

KaylesS888 years ago

★★★★★★★★★★

A great all round experience

I had a great time on the kiwi experience bus. It's more like a tour than a hop on hop off husband as it was sold to me. I would forward it again but do more research on the places visited before getting on the bus as sone activities cost more booking through the bus. Generally a good experience around New Zealand.