Our Customer Reviews

As well as making it such an easy and cheap way to see New Zealand, it was the people you meet on the bus that make it the Kiwi Experience a must when travelling!

I had a pretty tight schedule with only three weeks in NZ but through kiwi I definitely got to see all the highlights and have an insane amount of fun.

Travelled for a month on the Kiwi Experience and it was incredible. Our driver Martin was awesome. He talked about New Zealand throughout the trip and also was very sociable after the rides when we were at the hostels. The best part was he ease of the travelling. Accommodations and activities are handed back each day and allows you to relax on the bus. My cousin and I did this trip and we met so many new people from around the world that are now friends. Thanks a lot Martin and Kiwi Experience!!

All the stops were good, loads of activities like sky diving

The drivers are amazing and the information you are given about places you go to or just pass through is really interesting! Only 250MB wifi per week though which runs out very quickly! Also summer is so busy so it's better to book your itinerary as early as possible and make changes as soon as you can in advance of travel. Loved my trip!!!

I bought it 3 months ago and i am really happy i did i meet a lit of cool funny people and the drivers are great .. shout out for lisa and guy !!

What a fabulous experience this was. New Zealand is a beautiful country and what a better way to explore the land than with fellow travellers wanting to have the same experience as you! Its a great way to meet new people, see the whole of New Zealand and stay at the cheapest hostels in any particular town. The drivers are awesome and have a lot of knowledge about the country, if you have any questions they are not hesitant to answer and will help you with a number of things. They're great just to have a chat with too! You can hop on and off the bus hassle free and you are free to stay in any desired destination for as long as you'd like and the bus will always be there to pick you up when you're ready to take on the next town. It truly was an incredible experience and I would highly reccomend!

great experience with a very good company travelling round NZ with no problems

I brought the whole kit & caboodle package back in the UK before I travelled and enjoyed the experience amencley. The drivers were well informed of the route taken and the history of the Islands. They were easy to talk to and approachable with questions. Enthusiastic and friendly drivers like Ben, Will & Cathy made the long journeys bearable. On numerous occasions I rang the customer services to change dates and they were friendly and helpful as well as polite and curtious. I feel some of the places that I stayed at could of been a bit longer that was recommended like the stop in Wellington or Invercargill. The buses were comfortable and spacious. Easy to get on and off the bus, I especially loved how easy it was to book accomadation and excursions with the driver. Overall the experience was fantastic and would definitely recommend others for a good time and a easy way around New Zealand.

I really loved my time on the Kiwi Experience bus. The people I met made the trip that much more fun, and I saw some places I wouldn't even think to go. Cuddles and Kyle were my favourite drivers, who made even the longest drives a bit more exciting. My only the "complaints" are to do with the app, the clipboards, and the wifi. It would be much easier if you were able to sign into the app with your PNR number, and be able to access your itinerary, add-on passes, and just basically have an account on the app. The second, although maybe pricey, is having an alternative to the clipboards that are passed around on the bus and all the paper being used. I think having a tablet/iPad to pass around to everyone to sign up for accommodation/acitivities would save paper, be easier to read everyone's name (people's handwriting on a moving bus isn't the most legible), and you'd be able to send it to the hostels/activity companies right from there. Third, I know wifi in New Zealand is expensive and hard to come by, but I think limiting people's online usage to just 100mb per DAY instead of 300mb per WEEK would save everyone a lot of frustration. Going close to a week without wifi is a bit of a stretch, especially when trying to contact family back home. I think a smaller limit but renewed every day would make every passenger much happier.