Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

lisa5 years ago

★★★★★★★★★★

Great experience!

Traveling New Zealand with the Kiwi Bus was the perfect option for me. I was traveling by myself which is why I didn’t rent a car and I only had one month in New Zealand. I wanted to see as much as possible of the country in this one month which I definitely did and at the same time I met many great people. The driver guides were really nice and funny and it was great to get some inside information about the places we were driving through and staying at. It really felt like they wanted us to have the best time!

Vera5 years ago

★★★★★★★★★★

Fun and simple

Kiwi Experience was recommended to me by my friend who traveled with you a few years back and if someone would ask me I would recommend you as well. After some weeks of traveling and planning all on my own it was really nice to basically just get on the bus and go along with it.

Bex5 years ago

★★★★★★★★★★

Great trip!

Kiwi experience was my first solo travel experience. From start to finish it was great. The driver guides are great and will answer any of your questions. From booking hostels and activities everything was hassle free and really easy to do. The people I met were awesome and truly made the trip a one to remember. I would recommend kiwi experience to all of my friends!

IJackson5 years ago

★★★★★★★★★★

Great people - Beautiful country

My friend and I were slightly apprehensive before starting our Kiwi trip as we're 25 & 26 and had heard it was a lot of immature 18 year olds. We were often some of the oldest, but we really didn't notice most of the time and everyone we met were great and everyone of all ages 18 - 35 hanging out. We hoped off the bus a couple of times to go to Nelson and then hired a car to go to Mount Cook, Arthurs Pass and Akaroa... The flexibility of the ticket is great as we jumped back onto the bus route after both trips. Our main drivers were great! Arias (super informative and can tell has a real passion for the country.... and fit) and Cuddles (also super informative.. and absolutely hilarious )

Louisa5 years ago

★★★★★★★★★★

Very easy and a lot of fun

The experience on the bus is so easy and was a great way to see New Zealand. We got to see so many things we wouldn’t have if we had travelled on our own and the info/ tips/ chat from the drivers was great. I would definitely recommend it to people .

Louise Holm5 years ago

★★★★★★★★★★

An experience I will always remember

I'm so happy that Kiwi Experience was the one to show me the amazing country of New Zealand! Every time you stepped into the bus, the driver would make you feel welcome. On the road the driver presented facts, local secrets and other fun stuff along the journey, which made me understand the country, it's people, and history much easier and on a deeper level.

BenjiH5 years ago

★★★★★★★★★★

Great Milford explorer

I bought the Milford explorer as an add-on to my trip. The driver (Duckie) was awesome, made the best use of the weather conditions for the trip and taught me so much about the area. Kiwi Experience is the best way to see NZ!

Jess5 years ago

★★★★★★★★★★

Great way to see the islands!

Overall we really enjoyed my time on the Kiwi bus! We had Pinky as our driver and he was a good laugh, helpful and very knowledgable! We did Auckland to Auckland and I wish it was made clearer that you go back to the same places on the way up - if I had known this I would of just stoped I’m Christchurch as we just spent so long on the bus everyday and it was quite boring. We made so many great friends on the bus that I will be in touch with while travelling around to other countries as it really is a sociable tour - without them my trip wouldn’t have been the same!

Louisa5 years ago

★★★★★★★★★★

Fun and easy way to get around NZ!

This was a really easy way to get around New Zealand in an affordable way. The buses generally were very comfortable (although did have 2 replacement buses at two different points of my trip). All the drivers I had were very knowledgeable about the country and all of the activities. The low light for me was the visit to Lake Mahinapua - it felt like a school trip and 'organised fun'.

Grainne5 years ago

★★★★★★★★★★

Great Experience and Customer Service

Glad I got to see so much of New Zealand in such a small amount of time/ Loved the flexibility of the travel Majority of driver guides were extremely friendly and helpful