Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

Fun456 years ago

★★★★★★★★★★

So much fun

So happy I went with kiwi experience it the best way to see New Zealand. You will never be bored they is always a great Activity to do. It great way to make friends and you get to see some Beautiful place
Featured

mona106 years ago

★★★★★★★★★★

Amazing Experience!

The Kiwi Experience was amazing and unforgettable. This was my first time to New Zealand. I had a rough start to my trip, as my luggage got delayed due to my flight. I wasn't able to call until the morning my bus was supposed to leave. The receptionist was very helpful and calmed me down, and rescheduled my start date with no fees. She also helped re-book my stops so I could be back in Wellington the day I wanted. I wasn't sure what to expect, as this was my first backpacking trip. I went in October, so it was a slower season for New Zealand, I was glad because my bus had about 20 people the whole way. I started in Wellington and did the South Island. I was glad our drivers were really nice and helpful. They would share fun facts about the places we were going and driving through. They made plenty of stops along the way for photos and short hikes, and a grocery stop before we went to the hostel. They would also recommend other things to do in the area when we got to our stop. They would recommend the activities you could sign up for, but also suggested free things in the area if you didn't have the budget. My only complaint is that some of the hostels wanted you in your room by 10pm, which made it hard to really meet anyone else. Also most charged for wifi, which isn't the biggest deal, but since most areas have little or no signal it would have been nice to have that for free. Also, I wish we were told further in advance when we required deposits for hostels, because I rarely carry money on me. Overall, I loved my experience and would do it again! It was great meeting new people, having friendly drivers who would remember your name and give you advice, and not worrying about booking my own accommodations.

Queenstown6 years ago

★★★★★★★★★★

Really awesome experience

The kiwi experience is worth doing, especially if you're a solo traveller. You get to meet so many people and become good friends with them. Before our kiwi experience I had read reviews saying it was just a party bus and it wasn't very good. But I really disagree with these reviews. Everything from start to finish was awesome; the people we met, the drivers, the activities, the places we visited. Its a really good way to see NZ if you are short on time. The only bad thing I can think of is some of the hostels you stay in like Base have very squeaky beds, however you can choose you're own accommodation, so this can easily be avoided. A big shout out to bus drivers Ben and Stretch, they were awesome and made the trip so much fun!!

Aroundtheworld26 years ago

★★★★★★★★★★

Kiwi

It was Great. I'm so happy. Thank you for the best of New Zealand.

Aroundtheworld6 years ago

★★★★★★★★★★

Kiwi

It was great. I'm so happy. Best driver was Stretch.

Jd456 years ago

★★★★★★★★★★

Excellent

So happy with the experience. All drivers were very helpful

Miri16 years ago

★★★★★★★★★★

Best Trip ever

The Kiwi Experience was one of the best travel adventures I ever did. It was really nice to change buses whenever you want. However, this also meant that you had to say goodbye way too often to new friends.

gloguz7 years ago

★★★★★★★★★★

Amazing experience!!

I did the north island trip (I couldn’t go to south island) and it was such a good experience. All the places we visited were awesome!

Claire1247 years ago

★★★★★★★★★★

Best experience!

First time solo travelling and was the best choice I made! New Zealand you were fab!

Miha947 years ago

★★★★★★★★★★

Amazing journey!

Bought this as a form of transport however it was so much more!! Both drivers became genuine friends of ours and wanted to share the trip with us. Also such an amazing way to meet new people and see amazing sites!