Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

wannamovetonz5 years ago

★★★★★★★★★★

Sweet as

So I was in Australia and didn't really wanna go home afterwards so I thought "Why not visit New Zealand?". I tried to find a bustour online and there were so many but somehow I managed to pick the best one. Kiwi Experience was literally the best thing I could have chosen to travel around this wonderful country. Although the first day was a bit weird because everything was new and I didn't know anyone, it became only better. I met so many amazing people along the way and saw so many beautiful places. I'll never forget this incredible time!

NicoleB5 years ago

★★★★★★★★★★

Had the best time

I had the best time on kiwi experience. Met some great people, and it does cover all the major places in both the North and South Islands. I would highly recommend hopping off as much as you can, as in some places (e.g. Wellington, Abel Tasman and Wanaka) the bus just doesn’t stay long enough. I would also recommend avoiding Base and Nomads hostels at all costs. They are very poor value for money and you can easily get dropped off at other hostel spots. If you are concerned about being older or not wanting to drink every night then don’t worry. All my buses were extremely chilled. And finally Cowboy is absolutely awesome - the best driver hands down!

CecilieN5 years ago

★★★★★★★★★★

Simply the best way to travel

This has been one of the most amazing travels ever! I am so glad I did this - the country itself is amazing, the people on the bus (both drivers and other travelers) are so friendly and the connection you get with people is truly beautiful. I’ve met so many wonderful people on this trip and I’ve seen so many beautiful places! I would definitely recommend this to anyone who wants to travel (by yourself, with a friend or a loved one) but also to grow individually. Even though my first trip with the KiwiExperience is now over, I am sure I’ll be back for more!

Kristie175 years ago

★★★★★★★★★★

Amazing!

We only had 3 weeks to tour NZ and Kiwi was the best was to do it! We had such an amazing time, made lots of new friends and saw the most beautiful sights of NZ. The best way to do it!

TaraCasey925 years ago

★★★★★★★★★★

Great time on board with Kiwi Experience

This was my first time travelling solo, and as I had 5 weeks in New Zealand, friends living in NZ recommended the Kiwi bus to me, and I haven’t looked back. It was such an easy method to travel alone and make friends, drivers were very helpful, all activities were great fun, and the office were always helpful to deal with. I conquered so much and made new friends for life, and would not hesitate to recommend to anyone thinking about travelling NZ alone!

TomM5 years ago

★★★★★★★★★★

Loved it

Had such a great time, the drivers were superb, met a load of wonderful people. The trip is very well organised and the activities and accommodation were all great. Would definitely recommend to anyone travelling NZ.

Bdjdjdkdkdk6 years ago

★★★★★★★★★★

Good trip

I was really happy that I decided to go with the kiwi bus I met some Great people and the drivers were very informative. Only thing was a lot of the stops felt very rushed, we would arrive at a really amazing place and have 15 mins to enjoy it ....

Roger6 years ago

★★★★★★★★★★

Great way to get around

Enabled a proper Kiwi road trip, from Auckland all the wat to Queenstown and back to Christchurch. Some very interesting weather including lots of snow on the Linas pass.

Jam on Toast6 years ago

★★★★★★★★★★

I thought love was only true in Fairytales....

I can't recommend this service enough to anyone. I could not imagine any other way of travelling around New Zealand than the Kiwi Experience. I had the best fun imaginable and made friends for life. The bus was comfortable and clean, the drivers were extremely knowledgeable and helpful, the country was mid blowing and the people were some of the best I've ever met. It isn't the cheapest, but I don't know a single person who would say it wasn't value for money, besides there are always 'deals' on offer if you keep an eye on the website. In comparison to people using other services, none were having as much fun as us. Granted this experience is best suited to people aged between 18-29 who can be easily persuaded to a cheeky drink or six, however, I didn't meet many people who didn't fall into the latter! The reason there is a star is a star missing is the twofold: the accommodation and up-selling. The standard accommodation on offer was almost always slightly overpriced and a little worse for wear compared to some of main competitors in the area. Also be prepared to stay in places with only one (expensive) accommodation on offer. The up-selling (not sure if the right context) was quite frustrating as many activities were described as 'best value' and 'best price' but a quick google search finds this is often not the case and some drivers can be a little pushy. These sound like a big criticisms but I'm certain the other bus companies are doing the same so just something to bear in mind when you travel. I'm a Believer that Kiwi Experience is an absolute must, I promise you will not regret it.

Rosie Rose6 years ago

★★★★★★★★★★

Even better than the hype!

Having previously booked the KiwiEx and not being able to go, I was so excited to finally get a chance to get on the bus. From the get go, the whole experience was amazing, the driver knowledge and places to stop were incredible. There was no ‘organized’ fun and everything was so organic and flowed brilliantly. The organising of the accomodation was so helpful as it meant we had more time to enjoy what was going on around us, and sleep off our hangovers on bus. I met the most incredible people, and we all did things out of our comfort zones.