Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

Mayaco7 years ago

★★★★★★★★★★

All out beautiful

I had been traveling Australia for 6 months and my best friend had decided she wanted to come visit me so we booked a trip to New Zealand and then our Kiwiexperience bus ticket. What a blast! We meet great people and saw incredible things!

Micpie7 years ago

★★★★★★★★★★

Second time on Kiwi!

I travelled with Kiwi Experience last year for six weeks and loved it so much I returned this year! Didn’t disappoint and was interesting to see the country at different times of the year, will rave about the bus forever!

VINCE7 years ago

★★★★★★★★★★

Great way to see NZ

3 weeks to short . A new adventure every day .

nona_room7 years ago

★★★★★★★★★★

There were positive points but also negative

I bought a ticket 3 months ago when I read about it on the internet. It was the first bus company I saw and I saw the prices were fair, so that’s the reason I booked it without Reading into it. But now I wish I did, because the Kiwi bus wasn’t a match for me. The bus was too crowded and the people were always loud. The main hostels were terrible, always dirty and stinking (Base and Nomads). We visited alot of places were there was nothing to do accept the activities the KiwiE offered on the bus. So if you didn’t want to do them you would be bored. It seemed like KiwiE wanted to earn a high percentage so the drivers were sometimes pushy. The system of calling when hopping on and hopping off was horrible, I lost my spare days because I had to stay in places I didn’t want to stay. When I called there wasn’t any space available and the buses were always full.

jaaaaaaaaaaaaaane7 years ago

★★★★★★★★★★

Great value for money!

I did not want to rent a car, so the kiwi bus was perfect for me and my friend. We met so mane nice people and the bus was really easy.

Noranano7 years ago

★★★★★★★★★★

Best experience I had while travelling

The level of organization and accuracy was really good, managed to do all the things I wanted and more in a very short amount of time! Great platform to meet people and make new friends. It’s hobedtky the best way to travel New Zealand without having a car

123cig7 years ago

★★★★★★★★★★

Good time

Good time, lots of activities. Sometimes expensive. Bus drivers were awesome. Except one who power tripped a lot.

Charlotte987 years ago

★★★★★★★★★★

Super trip!

I’ve had an amazing experience with kiwiexperience. As well the people on the bus as the bus drivers are really nice, and everything is really good organized for you. Would definitely recommend it!

AntoniaB097 years ago

★★★★★★★★★★

Amazing Time!

I‘ve decided to travel to New Zealand just 4 weeks before i‘ve started my journey, and it was probably the best decision in my entire life (so far)!

Marielotsofnames7 years ago

★★★★★★★★★★

Awesome Experience

I went on this trip 3 weeks ago, Best Way to see New Zealand for backpackers