Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20
Featured

Linou075 years ago

★★★★★★★★★★

Amazing way to discover New Zealand

A friend of mine recommended this bus tour to me, and I could never thank him enough ! Between the activities, the people you meet, the view from the bus, everything was a wonder to me. Thanks to the Kiwi Experience !
Featured

Harper5 years ago

★★★★★★★★★★

AMAZING

Was a little unsure about booking kiwi at first being a couple as I heard it was just a party bus and we wanted to not be hungover all the time and see all the amazing things! But it was nothing like that.. you could party all the time if you wanted (some people did) but there was such a great mix of people on the bus that you didn't feel bad if you didn't want to drink all the time etc but has the opportunity to when you did! Our bus driver Dillon was what made the trip one of the best ever he was amazing!! So helpful and knew so many cool things about the country.. was funny but not cringy and let the bus sleep or listen to music when needed! He was generally what made the trip so great ams took us to so many unreal places.. we also had toddy and dave for a short period to and they are alsk great!! obviously THE most amazing thing was NZ itself!! honestly never seen more beautiful place in all my life.. so much natural beauty and kiwi takes you to all the best places and on some stunning walks. They offer so many activities also which are so easy to book as they pass clipboards around sthe bus each day which you just sign your name up to! We didn't do that many activities as we were a little tight on money but it didn't matter because we still got to see and do so much there is so much free and amazing things to do on NZ. Can't recommend kiwi enough they were great from start to finish so easy to contact to change bookings and anything you need!! Definitely go with them best 3 weeks ever you get to meet so many cool people on the bus too!!

Greg5 years ago

★★★★★★★★★★

A beautiful way to experience both Islands

We took our 4 kids on a road trip from Queenstown to Auckland - staying over in Queenstown, Wanaka, Akaroa, Picton, Wellington & Taupo

Mifta6 years ago

★★★★★★★★★★

Just OK

Too little verbal info from Queenstown staff

Adam6 years ago

★★★★★★★★★★

Awsome

Great way to see New Zealand !!

Brodie6 years ago

★★★★★★★★★★

Friendly, super easy and an awesome way to see NZ

Thank you for making our NZ adventure super easy and fun. Such an awesome way to discover your stunning part of the world.

Sydnye6 years ago

★★★★★★★★★★

Powerful car, Sprinter. Too loud inside the cabin

Nice car but too much noise driving in highways

mojoooofd7 years ago

★★★★★★★★★★

southern round up

I bought the pass approx. in january and went on the tour in june.

Jason7 years ago

★★★★★★★★★★

Travelling Holiday

Good. Pretty economical considering its almost 8 metres long. Heater didnt work. Plenty of storage. Had truck kick up item at me putting dint in gas surround, will rate more later based on response.

Ed Owens7 years ago

★★★★★★★★★★

Great but still room for improvement

I purchased the Queen Bee experience and travelled in July 2018. It would be better if buses ran more often than 3 times a week but I can understand the logic behind it considering the low football behind it. The app is really good but the clipboard system of choosing accommodation and activities is a bit antiquated and I have used other bus services where you can book your buses etc online or on an app so this could be improved. Similarly the buses could be upgraded a bit to have power points on each seat, this is a common feature of other bus companies. I thought the bus drivers were all very friendly and informative and really made the 'experience'. Ultimately it is what you make of it and I felt it was a fun and practical way of travelling about the islands in a short amount of time but I would not like to do it for a whole month as it could be quite exhausting.