Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

NoahBb0127 years ago

★★★★★★★★★★

Great but not what it seems

Really fun, amazing people but not quite as hop-on, hop-off as it seems. We were highly recommended the experience, and for good reason but if you want to get off the beaten track, you need to take your own initiative. Also, if you plan to stay more days than the ‘minimum time’, PRE BOOK YOUR ITINERARY - especially during high season. You can’t be as spontaneous as advertised, but overall I think it’s worth it.

Rapunzel185 years ago

★★★★★★★★★★

(Kiwi) Experience of a lifetime!

I travelled New Zealand with Kiwi Experience for 3 months. It was the best way to travel the country because you can hop on or off wherever and whenever you want. I got to see so many beautiful places and meet new people from around the world!

Andrew5 years ago

★★★★★★★★★★

Campervan Holiday

The best holiday...... so much to see and do. The Kiwis are such friendly helpful people.

Thea19985 years ago

★★★★★★★★★★

My Experience with Kiwi

We bought the ticket a few months ago and all in all we are happy about it!

Frances955 years ago

★★★★★★★★★★

Amazing

I didn't know much about Kiwi Experience before I booked but I honestly had the most amazing time - met some incredible people, stayed in some awesome places and had the most incredible adventure!

AnnaDenmark5 years ago

★★★★★★★★★★

Awesome trip

The trip with Kiwi was awesome. We really enjoyed all the services - all the clipboards - where you signed up for accom. and activities. It was nice with some knowledge about the landscape and cities. The drives could sometimes be a little long with too many stops for hikes/photos/shopping. The bus is TOO COLD: wear long pants and a jacket if you don't wanne get sick. But overall really awesome and nice that you have everything you need to know in the Kiwi Ex app. :) Would def. recommend!

Lee roy5 years ago

★★★★★★★★★★

One of the best holidays of my life

Decided to go to new Zealand alone and was the best decision I could have made. Met so many great people along the way.

Issy5 years ago

★★★★★★★★★★

Kiwi

Cuddles was the best driver ever! Was super helpful and a cracking sense of humor, he was always giving us special tips and went the extra mile to make sure we made the most of our kiwi experience. I was so glad to have him again on the South Island.. Amanda was also very nice and explained everything clearly. We had a driver from Wellington to Kaiteriteri on the 4th February who was extremely rude and passive aggressive. He was reluctant to help us and very patronizing

Cagwilson5 years ago

★★★★★★★★★★

The easiest way to travel NZ

We found it really easy to book accommodation and activities through the KE. The worst thing about the experience is that during peak season it’s not the hop on hop off adventure it’s described as. We had Josh (with the beard) as our driver for a stretch and he was brilliant, we were really sad to leave him! He was really helpful, funny & genuine. We also had Ninja for the stretch into Queenstown and again he was one of our favourite drivers as he was so helpful, not to mention he had a great playlist! Grant on the bottom bus, Deep South section, was another great driver & really made the trip

Jeunehomme5 years ago

★★★★★★★★★★

Sweet as!

I had an amazing trip with kiwi experience, i travelled for two month and the drivers were very helpful