Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

Emma5 years ago

★★★★★★★★★★

Exceeded my expectations

My friend from Canada came over to visit me and we chose kiwiexperience since we didn’t have a car and also it seemed like the more fun and less stressful option. Although we had to end the trip a bit early, we had so much fun and met many amazing people.

Dilan5 years ago

★★★★★★★★★★

Met the best people

I am extremely glad to have started my journey with Kiwi because I can't imagine an easier way to get in touch with like minded people and share travel memories with. The commentary on the way to places made me feel like I was learning a lot about the country's history and fun facts as well as it helped kill some time on the road. The scenery was beautiful and the people were kind and funny. I'll definitely be back!

Caro5 years ago

★★★★★★★★★★

A great and well organized adventure

I only had one month to travel and for this short period of time it was the best decision to choose the kiwiexperience bus tour. Everything was well organized and the activities were breathtaking. I am very thankful that I have been part of such a great experience.

Maisiemac1235 years ago

★★★★★★★★★★

Amazing !!

Got to see the whole of NZ in 3 weeks and my driver was great and so helpful

Aoife225 years ago

★★★★★★★★★★

So good!!!

Really enjoyed the Kiwi bus. I went as a solo backpacker and most of the other people on themes were by themselves too so was super easy to make friends! had Pirate Pete as my driver and he was so goos super fun and gave us its of information about the maori culture!

Zoe5 years ago

★★★★★★★★★★

Would recommend it to everyone!

I had so much fun on this trip meeting new people and doing incredible activities! The bus drivers were fantastic too.

Oscar Rees5 years ago

★★★★★★★★★★

Great trip

Hamish was an incredible bus driver with great knowledge and helped our bus integrate.

Josh5 years ago

★★★★★★★★★★

Best time of my life!!

I booked this early in the year and set myself to do the minimum with a few days to chill out in Christchurch, what was ideal was the bus being hop on hop off and I could stay in places I loved longer! Hamish was the BEST driver and he made the entire journey an even better experience! Thank you to the entire team and Hamish for showing us all the best spots!

Kiu6 years ago

★★★★★★★★★★

All-round experience

The guides are super nice and caring. They are professional in terms of knowledge and cultures of kiwi.

Katie6 years ago

★★★★★★★★★★

Love Kiwi

I've had an absolutely amazing time on kiwi experience. I felt very relaxed during my trip as the bus drivers make it so easy to organise everything. Assisting with what to do in each place, dropping us off even if we are staying in a different hostel and giving so much information and discussing the country and Maori culture! The only disappointment I had was the deep south. We had booked and paid for the whole kit and caboodle which included the deep south with Dunedin. However 1 week into our trip and a few months after we had booked, we received an email to say the deep south was being changed and a few stops (including Dunedin) were being removed. This was a major inconvinience as we had to change our whole itinery and we had plans to meet family in Dunedin. Although kiwi did not offer a refund which we had hoped as the places that were now included were very small and did not have much to do, they did offer to pay for a Dunedin intercity bus which we did. We cannot understand why Dunedin was removed from the trip as there was so much to do and we felt we could have easily spent 3 nights there with plenty to do. Additionally the deep south now feels a slight waste of time as there is nothing to do in Invercargill except Kmart and Te Anu was pretty but again has very little to do. A highlight was Milford sound however this can be done as a day trip from Queenstown. Therefore, I feel including the deep south is now a waste of people's money. However, all in all I have had a fabulous time with kiwi, met some lifelong friends and had some amazing experiences. The drivers have been amazing and have definitely taught me a lot and it has been completely stress free (apart from removing deep south). Thank you Kiwi I wish you existed in other countries too