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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

Rick • 4 years ago

★★★★★ ★★★★★

Good weekendtrip

I get the trip to Bay of Islands and Cape Reinga, it was a good trip. With a very personal and involved bus driver, he already knew my name after 1 day and even came for a drink with us in the evening.

JakobSoeve • 4 years ago

★★★★★ ★★★★★

Awesome!

When I first got my itinerary I was a little sceptic, but after a little time of travelling with Kiwi Experience I was really happy that I booked it. Except of the Deep South I did nearly everything and had a great time. Also the busdrivers are really fun and make the trips even more enjoyable. Especially the driver "Stretch". Thanks for the great time here in NZL I'll definetly come back in some years.

Sian Dixon • 4 years ago

★★★★★ ★★★★★

Amazing experience

Loved every moment, approachable and very informative drivers, very flexible and smooth process for booking. An all round great way of seeing the best parts of New Zealand.

Danielle rubie • 4 years ago

★★★★★ ★★★★★

Best way to experience New Zealand!

I was recommended Kiwi by a friend who highly praised the ehole experience. From the friendly and helpful staff over the phone and email, to personalised unique stops on the way through the 2 islands like river valley and hotel mahinapua... even the daily small hikes which are organised as extra areas to explore on the way... the organisation is great to give you the best time ever!!! Would recommend for everyone wanting to cover the whole of NZ ... amazing friendships made with the kindof people on the coaches too!

Nico • 4 years ago

★★★★★ ★★★★★

Fun Fun Fun!

I‘m on the Kiwi Bus for two weeks now and it’s unbelievable how many nice things I’ve already seen and done. And I haven’t even been on the South Island. The driver guides are cool (I want to specially mention James), the people on the bus are all in a good mood and we‘re just having the best time all together! I’m looking forward for the rest of my trip and I hope that I will have a lot of other nice moments on and out of the bus.

SBarrett • 4 years ago

★★★★★ ★★★★★

Easy way to see all of the good bits

Used the kiwi experience to visit my girlfriend on her travels and it was extremely easy to organise considering it was only purchased a week before the trip! Drivers aren’t your typical bus drivers, they get involved and have fun along side all the travellers with insightful information when required.

Beattie • 4 years ago

★★★★★ ★★★★★

Great way to meet people and travel NZ

Had so much fun on the kiwi bus and made so many good friends.

Ceris • 4 years ago

★★★★★ ★★★★★

Best 3 weeks ever!

I bought the pass last minute on a whim before I flew out and it’s the best decision I made. Had the most amazing time, saw so much or NZ and learnt so much, while meeting so many amazing people!

Stella • 4 years ago

★★★★★ ★★★★★

Great to meet people!

I was traveling from beginning of October to beginning of December. Not that many buses but always a free seat when you wanted to stay longer in a place. It was easy to change travel plans & book activities. Overall it was great to meet new people but sadly like every other business they are just trying to make money. Some bus drivers only care about their promoted activities. Hikes and free stuff is barely mentioned. Activities are overpriced in buses. Most of the time if you check online you find a cheaper price. You cannot go the same route twice if you haven’t finished the whole loop which means you need to pay on top of your ticket to get around places. Really sad when the kiwi ex bus is not even full and they don’t take you....

Rico Coryat • 4 years ago

★★★★★ ★★★★★

A fantastic time

I could not be more pleased with my trip. Hamish was a good laugh as well

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