Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

Joe8 years ago

★★★★★★★★★★

Amazing Time

I left 9 days ago and I wish I'd stayed longer or had a visa to work in that beautiful country. I loved every moment

Zjbp8 years ago

★★★★★★★★★★

Awesome

Easy way to get around the country, making sure you see all the best bit and have people to share them with

KayB8 years ago

★★★★★★★★★★

Awesome experience

I bought a kiwi experience buspas on the adivse of the travelagency and I'm very glad I did. The drivers are all very nice and have good knowledge about New Zealand. They are willing to help you whenever they can.

sarahwilson1078 years ago

★★★★★★★★★★

Awesome Kiwi Experience

I had an amazing time doing the kiwi experience. I started off in Auckland with HB and he was a bit quiet, nervous and got stressed about little things. We enjoyed our time with him tho. I do think activities particularly the Maori village overnight should be more hyped, as it was by far the best thing I did in the north island. Switched to Guy's bus in Kaiteriteri and he was awesome! Loved the games, the way he joked with everyone and got people to get to know each other, the partying and the advice of activities was great. It was all round an awesome four weeks and i would recommend to anyone. Great way to see both islands!!

Brett448 years ago

★★★★★★★★★★

Awesome time

I did the sheepdog pass with Milford sound and it was an amazing month traveling through a beautiful country

LoveToWalk168 years ago

★★★★★★★★★★

A View from a mid-20s traveller

Kiwi Ex has a reputation, which it often lives up to, but they will also help you in any and every way they can to build a great vacation for you, no matter what you are looking for! When I came to NZ, I was looking for two things: meeting people and getting out into the nature for camping/hiking. For the first, I often found myself at the older end of people on the bus, but that is not to say that I was alone. I rarely had any trouble finding a little bit more mature group to connect and travel with on the bus. As for the camping, I was able to access all of my Walks without too much trouble, though it did require a fair amount of independent planning. But I cannot stress enough that Kiwi Ex was always there if I needed advice on side-trips, or reaching new spots. Indeed, it was like an information center on wheels! They were always willing to help me build my perfect trip!

Dan the man8 years ago

★★★★★★★★★★

Amazing experience!

Had an incredible time on the kiwi experience, met so many amazing people and got involved in various activities i'd never normally do! The drivers were all really cool and most of the hostels were good. Would 100% recommend to anyone thinking of heading to New Zealand!

Lm958 years ago

★★★★★★★★★★

Fab time!

So happy I chose the kiwi! Amazing time and saw so much of the country in the 4 weeks I had! Met many great people and can't wait to visit New Zealand in the future!

lenz8 years ago

★★★★★★★★★★

Great time exploring NZ

The bus drivers were all very nice and helpful at all times! The busses were fine, the WiFi obviously didn't really work but I loved the photo stops and little hikes.

Travelgirl1358 years ago

★★★★★★★★★★

A good experience overall

Been travelling round NZ for three months and overall have enjoyed the service of the kiwi bus. However I wouldn't give it the full five stars as I have often found the buses to be running late/not always meeting expectations for travel which could be frustrating at times. Having said this on the whole the drivers were usually friendly, knowledgable and helpful if you had any questions about travel.