Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

Zhenyu4 years ago

★★★★★★★★★★

Nice trip

We travelled from Christchurch to Queenstown. It's very nice and fun journey.

Hattie Smith4 years ago

★★★★★★★★★★

Best way to make friends

I have really enjoyed my trip with Kiwi doing the bay of islands, north and south islands. It was a great way to make friends and an easy way to get around the island. The problem we faced was the lack of busses running. They call it a hop on hop of system but this doesn’t work if there are only 2 busses a week running and if you get off you have to spend 5 days at a place. This then limits your opportunists to do activities such as the franz Josef heli hike if the weather is bad. I would still recommend kiwi as it makes travel very easy and you still get to see all the sights as well as easily signing up for activities and accommodation. Also if your on Eliot’s bus be careful as he nearly left two people behind in Taupo.

Ben4 years ago

★★★★★★★★★★

Great trip

I had an amazing time and think the whole experience is amazing! However, as it was winter they failed to advertise that the bus was not regular meaning you had to stop in once place for 5 days until the next night which isn’t what is advertised

Heather Hamilton4 years ago

★★★★★★★★★★

Time of my life

I bought the whole kit and kerboodle pass. The bus pass was brilliant, I had an amazing group of people on my bus. Rob our driver was excellent, he couldn’t do enough for us, he was lovely, funny and always available when anyone needed help. The one thing that I think needs improving is the amount of busses running as we couldn’t hop off the bus for 1 or 2 nights it had to be 3 or 4 as there were less busses running, it was advertised as being really flexible which it wasn’t.

Bianca4 years ago

★★★★★★★★★★

amazing trip!

Rob, the busdriver, i had. Made this trip, his humor was really good and he helped me/us with everything we needed. Also the people i meet, were really good!

Paula5 years ago

★★★★★★★★★★

Amazing

I started my adventure with kiwi experience about a month ago and I am still telling People about it.

Hunter5 years ago

★★★★★★★★★★

Great Time

I am very pleased with my decision to book the kiwi bus. The views and stops were amazing and the driver was unbelievable at his job, very well done.

Sana Furqan5 years ago

★★★★★★★★★★

Best experience ever being a KIWI!

I booked my Kiwi experience a couple months in advance a had no idea what I was getting myself into, however kiwi became one of my favourite ways I've ever travelled. I was able to meet so many great adventurous people who I connected with in just under 9 days. Everything throughout the trip was extremely well organized and I really feel I made the most out of my time in New Zealand!

Holly5 years ago

★★★★★★★★★★

AMAZING!!

Super happy that I did the kiwi experience. Had Aussie Rob as my driver for the majority and I couldn’t fault him, he honestly helped make it! My negatives would be extra night in wellington should be included in minimum!

Joe Reynolds5 years ago

★★★★★★★★★★

Best experience of my life

Wasn't really sure what I had booked originally but this turned out to be one of the most incredible experiences of my life