Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

Bertie5 years ago

★★★★★★★★★★

Amazing!

All round, wonderful experience with brilliant people.

Leanne5 years ago

★★★★★★★★★★

Kiwi experience

Overall good trip! Few things that can definately be improved!

Guy Monk5 years ago

★★★★★★★★★★

I ❤️ NZ

A good experience that catered to different types of traveling.

Tash5 years ago

★★★★★★★★★★

Fantastic

Great way to travel around New Zealand. You get the chance to meet lots of people from all over the world and have the freedom of staying extra nights in each town/city if you want. The bus drives never felt as long as they actually were either, as there is so much scenery around you and the drivers tell you so many interesting facts about the things you drive past! I had the best time and definitely plan to return to New Zealand.

Emma Tauch5 years ago

★★★★★★★★★★

Highlight of my 11 month travelling !!

I bought the pass 1 week before I started and was pretty scared that I won’t make any friends to hang out with.It turned out that I found 5 girls who I am really good friends with now.The whole trip was more like a class trip because everyone got along with erveryone! Kiwi Experience turned out to be one of the best things in my life! I’m sure I’m gonna visit my friends in Canada,Ireland,England etc... I would go back to do it again straight away

Frederick Junjie5 years ago

★★★★★★★★★★

Bonding session

Great way to bond with your brothers, through night drives, cooking and etc

fernx945 years ago

★★★★★★★★★★

Travel with friend

Great way to meet people and see parts of New Zealand you wouldn’t normally. Affordable accommodation and activities. Very knowledgeable and friendly drivers (Toddy & Nancy). Only issue would be we didn’t realise “unlimited travel” is actually very limited and even in quiet winter months, we were unable to get booked onto buses even 4-8 days in advance so had to miss part of the trip (3 stops) and book a flight at additional cost. Overall enjoyable but feel there definitely could be improvements made (particularly back office).

James225 years ago

★★★★★★★★★★

So much fun

Had a great group of people who partied every day! Was amazing to make great new friends for life

Michael Karlinger5 years ago

★★★★★★★★★★

See a lot of NZ in ashort time

Good drivers and routes. Considering the short time I have seen a lot. The choice of hostels could be better at times. Some Base hostels have very poor kitchen utilities (Taupo, Wanaka) or are more expensive than in booking apps. I would have saved money without compromising a lot on the comftability especially not having bathroom in the room. Though little more expensive I liked your choice of Bazils in Westport. Bus could leave Wanaka earlier as Puzzling world opens 8.30. Wifi in bus was not working at times even in towns and the drivers didn't kñow how to fix it. Uploading videos here in this review from files not possible. This reviewing form is not good as it tends to delete or cover the text and copying is not possible.

Benet5 years ago

★★★★★★★★★★

Loved it

i met so many nice people during the trip and had the best time